Palm Beach State College

College Catalog 2017-2018

Palm Beach State College
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MAN4520 - Quality Management Control (BAS)

Credits/Clock Hours:
3 credits (3 lecture hours)

Description:
Overview of the history and current practices related to the quality movement. Students will study contributions of quality experts such as Deming, Juran and Crosby, and will be introduced to the concepts of team management, group processes, and problem-solving skills. Various measurement tools for process improvement and control will be examined.

Prerequisite: ISM3314, ISM4332 (with a grade of C or higher)

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