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Business & Workforce Courses


Finance & Tax Preparation

Bookkeeping Essentials 1 - AKO 0100

If you’re a bookkeeper who is new to this field through placement, promotion or perhaps part of a start-up organization, get up to speed on the essentials of bookkeeping. Learn to perform all the necessary bookkeeping transactions and produce a set of books that meets generally accepted accounting principles. (20 hours)


Bookkeeping Essentials 2 - AKO 0101

If you have some bookkeeping experience and responsibilities and would like to advance your knowledge and learn how to prepare journals and other general ledger statements, this course has been designed with you in mind.  Topics include: preparation of internal control and special journals, bank reconciliation, internal control of fixed assets, preparation of payroll and payroll taxes. (20 hours) 


QuickBooks Basics - CWO0128

This course is aimed at the business professional and introduces QuickBooks basic features including managing revenue, expenses, payroll processing, and how to book inventory. Additional topics are covered in QuickBooks Intermediate.


QuickBooks Intermediate - CWO0169

Builds upon the QuickBooks Basic course and covers additional features such as: multi-user mode; online banking; inventory; reports and graphs; work orders; estimates and invoicing; and exporting and importing within QuickBooks. Knowledge of QuickBooks Basic topics is suggested.


QuickBooks Complete - CWO0148

Redesigned and geared for the business professional, this course will enable you to be competitive in today's workplace. This QuickBooks course will incorporate basic bookkeeping and business accounting. Upon completion, you will be skilled in setting up and running this accounting software program for your own business or your employers.


Taxation of Individuals I - BEO0348

Learn basic federal individual tax preparation as a job skill. Upon completion, you will learn the mechanics both by hand and by using a professional tax software to be able to prepare a basic individual income tax return. You will also have knowledge of recent tax law changes, overlooked deductions, and an overview of common tax preparation mistakes.


Taxation of Individuals 2 - BEO0349

Prerequisite: Taxation of Individuals 1 or equivalent

Designed to follow Taxation of Individuals 1, you will be able to further expand on your tax preparation skills both by hand and by using a professional tax software. You will be learning topics that will include business income and expenses; rental income and expenses; depreciation; and recent tax law changes. You will learn how to prepare Schedule C and E of the 1040.

Customer Service

What Customers Really Want - HRO0163 

What is extraordinary customer service? We have all experienced it and most likely remembered it. In this course, participants will explore the concepts and benefits of superb customer service.

Grant Writing

Grant Writing Made Easy - BEO0381

This workshop is appropriate for non-profit as well as for-profit organizations. You will learn the finer points of grant writing thus enabling a proposal or application to be more competitive. This workshop is a hands-on experience where participants develop a program, practice pre-writing exercises, write sections of a proposal, and review peer's writing and budget exercises.

Human Resources

SHRM Certified Professional (CP)/Senior Certified Professional (SCP) - HRO0290

Establish yourself as a globally-recognized human resource expert by earning the new standard in HR Certification: SHRM Certified Professional (SHRM-CP (TM)) and SHRM Senior Certified Professional (SHRM-SCP (TM)). Expand and test your knowledge and practical, real-life competencies in areas critical for HR career success. 


SHRM Essentials to Human Resource Management - HRO0291

The SHRM Essentials of Human Resource Management Certificate Program is an introductory course offering a comprehensive overview of the human resource function. The course covers today's most vital and timely topics, including employment law, selecting qualified employees, compensation, orientation and training, and the employee performance process.

Professional Development

Emotional Intelligence - HRO0117

Do you want to lead with confidence, poise, flexibility, empathy, and integrity? Do you wish to understand how your emotions drive your actions, interpersonal relationships, decisions, and success? Emotional intelligence is a necessary skill when interacting within and responding to a variety of situations in the workplace and beyond.


First Time Manager - HRO0127

This course covers effective delegation, coaching employees, strategic planning, developing trust, and why personal development is critical to success.


Leading Change - HRO0101

In these uncertain economic times, change is inevitable! Effective leadership is more crucial than ever to ensure a smooth transition process while meeting the needs of the organization. This course is designed to help leaders understand change and its effects while motivating teams to a successful outcome.

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