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IT Governance Committees

Governance committees have been established to help Information Technology better serve the college community with technology support. Each committee focuses on a different aspect of the College's operations. Committees meet as to the schedule established for each committee, based on need and relationship to the budget cycle where applicable.

Governance Structure & Process

IT Governance is a process where ideas, projects, and proposals from faculty, staff, and students that involve technology are evaluated by a college committee for consideration. The diagram below illustrates the governance structure for Information Technology. Three review committees (Technology Infrastructure, Administrative Systems and Academic Technology) serve as the "sounding board" for proposals, ideas, and projects from students, faculty and staff, where any idea with a possible technology solution or improvement is proposed.

The committees have representatives from across the College which allows constituents all to have a voice at the table and make recommendations on future technology decisions.

Download the IT Governance Manual.

How the Governance Process Works
The process starts with how technology can be deployed to help improve a process, solve a problem, bring innovation, improve learning, or in any way help the College fulfill its mission. Technology is defined as software and hardware that is purchased or available free-of-charge through open source agreements. Software means software to be installed on Windows or Mac computers, a centralized College computer system or network, or an Internet/cloud based subscription or free service. Hardware means any device that connects to a College computer or network through a cable or wireless connection. The Governance process should not be used to address everyday operational issues such as computer problems, printers not working, or other such day-to-day maintenance issues. Such issues should be sent to the IT Service Desk.

Step 1 - Contact the IT Service Desk (Helpdesk)
The College community member who has an idea, problem, proposal, or project first sends an email or calls the College IT Service Desk. The IT Service Desk ( will route the proposal to one of the three review committees. If the project is sufficient in size to warrant more information (projected to cost more than $5,000 or involve more than 40 hours of staff time), the IT Service Desk will send a Project Initiation Form for the proposer to complete so that the committee will have more information to evaluate.

Step 2 - Meet with the Review Committee
Once the idea is forwarded to the appropriate review committee, the proposer will be invited to the next scheduled committee meeting to present their idea or proposal. The committee may need more information, so it may consult with other experts at the College or external individuals with the expertise needed. The committee's charge is to offer the best fit solution to the issue, considering budget and support of the College mission. The committee will send their recommendation to the Executive Steering Committee.

Step 3 - Review by Executive Steering Committee (ESC)
ESC reviews recommendations from the three committees. The proposer may be asked to appear before the ESC to present their case. ESC considers the following factors: accreditation requirements, state, federal or local mandate, budget impact, alignment with mission and strategic plan, longevity and scale of impact, impact on new ERP project, and urgency/risk factors. Projects are approved or not approved. Projects approved that are a major impact to process or budget (more than $30,000) are referred to President's Cabinet for final review.

Step 4 - Review by President's Cabinet (Major Projects and Initiatives)
If the project approved by ESC has significant budget and process impact, the project is referred to President's Cabinet for final review. Projects approved by President's Cabinet should be moved through the budget process as funded. Projects not accepted or funded may be presented again through the process.


  • Learning & Teaching Technology
  • Classroom Technology
  • Library Technology
  • Academic Technology Policies
  • Program Technology
  • Emerging Educational Technology

Dr. Bernadette Russell (co-chair)
(Vacant) Chief Information Officer (co-chair)
Sid Beitler, ELearning Director
Susan Bierster, Associate Dean, Acting Dean of Curriculum
David Edris, IT Customer Support and Quality Assurance Director
Martha Mercado, Student Representative
Ricardo Reyes, MTIS Manager
Edward Willey, Dean of Academic Affairs
3 Faculty

The Administrative Systems Committee reviews user requests for new projects and change requests for the College's current ERP system PantherNet. The committee also reviews requests for data integrations from Panthernet and the Data Warehouse, requests for new SQL reports, and recommends Institutional Technology policies.


  • Legacy system and ERP Support (PantherNet)
  • ERP Implementation support
  • Administrative Systems Policies and Procedures
  • Reporting & analytics support
  • Integration support
  • Data Warehouse
  • PBSC Website

Tracy Montagnino, Enterprise Systems Director (Chair)
(Vacant) Chief Information Officer
Andrew Cronkhite, College Webmaster
Jim Duffie, Controller
Cheryl Hare, Assistant Director, Human Resources
Amy McDonald, College Registrar
Tish Sailer, Web Content Manager
Dr. Don Taylor, Executive Director IRE
Jeff Nowak, IRE Projects Manager
Linda Madera, Reports Coordinator
2 Faculty


  • Network resources
  • Network and infrastructure policies and procedures
  • Disaster Recovery Plan
  • IT Support
  • IT Service Management Policies

Mike Merker, Technology Infrastructure Director – Chair
(Vacant) Chief Information Officer
Guy Albertini, Security Officer
David Edris, IT Customer Support and Quality Assurance Director
Tony Milici, Maintenance Supervisor
Ginger Pedersen, VP Information Services
Edith Robinson-Johnson, Computer Resources Manager
2 Network Analysts
2 Faculty


  • Executive Committee for the ERP Project
  • Project/Proposal review for Technology Projects
  • Prioritization of IT Projects
  • Technology vision for the College

Dr. Peter Barbatis, Vice President Student Services
Richard Becker, Vice President Administration & Business Affairs
Pam Harrison, ERP Director
Dr. Ginger Pedersen, Vice President Information Services
Dr. Bernadette Russell, Vice President, ELearning and Provost, Boca Raton
Dr. Roger Yohe, Vice President of Academic Affairs
Chuck Zettler, Dean, Enrollment Management
(Vacant) Chief Information Officer.

Meetings are held weekly
Detailed information can be found on the ESC committee website.


  • ERP Communications
  • Campus input to ERP
  • Change Management
  • Good Will Ambassadors
  • Training Support

Dr. Holly Bennett
David Chojnacki
Dr. Nika Coleman-Ferrell
James Duffie
Pam Harrison
Cynthia Johnson
Roz McFarlane McCalla
Barb Matias
Glenn Pate
Julie Reiman
Dr. Grace Truman
Dr. Roy Vargas
Chuck Zettler

Meetings are held monthly


  • Information Security
  • Information Privacy
  • Security Policies and Procedures
  • Security Awareness and Training

Guy Albertini, Information Security Officer - Chair
Associate Dean
Student Services Representative
Finance Representative
Financial Aid Representative
Human Resources Representative
Devin Persaud
2 Systems Analysts
2 Network Analysts
Kevin Fernander, General Counsel
College Registrar
Anton Smith, Ex Officio


  • Data Loss Prevention policies and procedures
  • Data ownership and governance
  • User Training and Guidance
  • Intellectual Property

Guy Albertini, Information Security Officer, Chair
Susan Bierster, Interim Dean of Curriculum
James Duffie, Comptroller
Cheryl Hare, Assistant Director, HR
Amy McDonald, College Registrar
Eddie Viera, Financial Aid Director
2 Faculty

Committee Resources

Minutes Template

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