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Dr. Ginger L. Pedersen

Vice President of Information Services and Project Sponsor.

Dr. Ginger Pedersen is the project sponsor and will lead the ERP Workday project along with the PBSC team and Sierra-Cedar. She brings 29 years of experience at Palm Beach State College including leadership positions in Institutional Research, Academic Affairs, and Information Technology. Dr. Pedersen is also a proud graduate of Palm Beach State College, as well as Florida Atlantic University and the University of Central Florida.She is a native Floridian and has authored several books on Palm Beach County history.


Josh Amos


Susan Burgard

Business Analyst and IT Technical Expert for Human Resources & Payroll ERP

Susan Burgard has been with Palm Beach State College since 1989, and has over 27 years’ experience supporting various processes at the college throughout that time. She has over 20 years of experience with Human Resources and Payroll sub-systems, currently a Business Analyst and was one of the original developers of the current PantherNet system.A graduate of Palm Beach State College, as well as Florida International University and a native Floridian who grew up in Pembroke Pines and Lake Worth, FL.


Cheryl Hare

Assistant Director, Human Resources and ERP Human Resource Functional Manager

Cheryl Hare is the Assistant Director of Human Resources and oversees the areas of Classification and Compensation, Benefits, and Human Resource Information Systems. She has over 20 years of experience in human resources including multi-state employers in the hospitality, high tech and health care industries. She has implemented and migrated payroll and human resource systems and software and will serve as the human resources lead for the ERP project. As a Florida native, when not working, you can usually find Cheryl outdoors, typically in or around the water.


Pam Harrison

ERP Project Director and Finance Functional Manager

Pam Harrison is the ERP Project Director and Finance Lead.  She has worked in the Finance Department here at Palm Beach State College for over 16 years.  During that time she worked with many departments and people around the College on process improvements and data analytics.  Prior to Palm Beach State she was at Indian River State College where she worked on the Finance system implementation.  She obtained her BA from Marietta College (in Ohio), her MBA from Florida Atlantic University and holds a CPA license in the state of Florida.  She’s looking forward to this new challenge.


Diana Krause

Systems Analyst and IT Technical Expert for Financial ERP

Diana Krause is a Senior Systems Analyst in Information Technology supporting financial applications. She has been with the College 17 years. Prior to PBSC, Diana worked in banking and the airline industry, on projects in which she implemented new ERP systems, and merged the financial applications of two banking enterprises. She obtained herMBA at FAU, and has taught Operations Management in the Bachelor's degree program at Palm Beach State College. 


John Johnson

Systems Analyst and ERP Technical Project Assistant Director

John Johnson, an alumnus of Palm Beach State College, has over 30 years of IT Project Management and Systems and Software development experience. As a Vice President for Merrill Lynch, he managed major ERP and system deployments. As a result, John is a huge proponent of ITIL Framework and Change Management. Since 2013, John has been the Business and Systems Analyst for the Department of Labor Health Information Technology Grant, which will now spearhead the Dr. Dennis P. Gallon campus, the Manager and Lead Business Analyst of the IT ERP/ Applications PantherDocs and PantherPrint systems. John is a native New Yorker, married, has five College-educated children, and is an entrepreneur.


Amy McDonald

College Registrar and Student ERP Functional Manager

Amy has over 20 years of experience working in Higher Education in Admissions, Registration, Student Records, Financial Aid and IT. She has worked with several ERP systems at multiple institutions where she has served as a departmental lead for ERP system functionality, implementation, and process improvement.  She has also taught as an adjunct faculty member for over ten years.


Tracy Montagnino

Director, Enterprise Systems and ERP Integration Team Lead Director

Tracy Montagnino works in Information Technology as the Director of Enterprise Systems.  She manages a team of analysts and programmers who maintain our current ERP system and the College's web site.  She has over 17 years of experience at the college in various roles within IT.  Prior to PBSC, Tracy held programming and analyst positions in the mortgage software industry.  She attained her BS in Computer Science at FSU and is a native of West Palm Beach, FL.


Rocco Palermo


Girish Prabhu

Project Managment Director

Over 12 years of experience in managing complex, multi-million dollar projects on time, and under budget constraints. Extensive experience in assisting and advising executive stakeholders, and helping them plan their company’s technology needs with long term and short terms IT goals. Project management and Implementation experience, managing the entire SDLC, across Industry verticals, Higher Education Manufacturing, Public Sector, Financials, Commercial, Health care, Supply chain  and Consulting.


Julie Reiman

Business Analyst Manager and ERP Business Process Architect & Test Manager

Julie has over 15 years of higher education experience having started her higher education career at FAU prior to coming to Palm Beach State College in 2002. Julie has held a number of progressively more responsible positions here at Palm Beach State College having started as a Financial Aid/Veteran’s Specialist before becoming the Financial Aid Coordinator for the Lake Worth Campus. She also served as the Acting Associate Director of Financial Aid prior to moving into IT as a Business Analyst in 2007. In 2013 Julie was promoted to IT Lead Systems Analyst managing the College’s Document Imaging System and college-wide Print Management. In 2015 Julie accepted the Business Analyst Manager position for the IT Applications group where she oversees IT Business Analyst staff and business process functions for HR, Payroll, Student Services, Financial Aid, and State Reporting.


Laurel Serra

Manager, Payroll and ERP Payroll Functional Manager

Laurel Serra has been with Palm Beach State College since 2011 and is the Payroll Manager. She has over 15 years of experience within the payroll industry and is honored to be speaking at the 2017 National Payroll Congress this spring. Laurel is an active member of the American Payroll Association and is involved with the Social Networking Committee, Child Support and Garnishment Subcommittee, and the Higher Education Subcommittee. In addition to her payroll expertise, Laurel is a published wedding and portrait photographer. If she’s not at the college or behind a camera, Laurel is surely spending her time with her family on the boat or in the woods.


George Sullivan

Project Manager and ERP Functional Project Assistant Director

George Sullivan has provided project management expertise for Palm Beach State College for almost ten years. He will be providing project leadership for the functional areas as the college implements a new ERP system. George has received both Bachelor and Master degrees in music theory and has earned the PMP certification as a Project Management Professional. He has completed one year of post-graduate work at Florida State University in Humanities. In addition to musical pursuits, he enjoys photography, food, wine and travel.

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