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Program Learning Outcomes
Public Safety Telecommunications (PSAV)

Program Learning Outcome #1
Describe guidelines and operational standards of call classification and prioritization.

Program Learning Outcome #2
Demonstrate an understanding of the basic principles and components of Emergency Medical Services and their relationship to the application of correct dispatch processes.

Program Learning Outcome #3
Demonstrate an understanding of the basic principles and components of the Fire Service and their relationship to the application of correct dispatch process.

Program Learning Outcome #4
Demonstrate an understanding of the duties of a Public Safety Telecommunicator.

Program Learning Outcome #5
Demonstrate an understanding and proficiency in CPR.

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