Where is the PantherCard Office located and what are the office hours?
The PantherCard Office is located in OF building of the Lake Worth campus, in room 102. The office is open Monday-Thursday from 8:00 a.m. until 5:00 p.m. and on Fridays from 8:00 a.m. until 4:00 p.m. In the event the office is unattended, call the office and leave a detailed voice mail message including your name, phone number, and description of the problem. Questions and concerns may also be reported by email. All College holidays are observed.
Address and Contact Information:
PantherCard Office
4200 Congress Ave.
Lake Worth, FL 33461
Phone: 561-868-3567
Email: panthercard@palmbeachstate.edu

When can I have my PantherCard made?
New students can have their PantherCard made following registration. The student's PantherCard record is available approximately one hour following completion of an application.

How do I open a PantherCard account on my PantherCard?
The account is automatically created once you complete your application to Palm Beach State. Deposits into PantherCard accounts can be made at any Card Management Center or online through the PantherCard Online Card Office. Deposits can also be made at the campus cashier.

How can money be added to my PantherCard account?
Once you've opened your PantherCard account, adding money to your account is easy. Currently, cash deposits can be made at the PantherCard Card Management Centers located in the LLRC or SLC labs on each the campuses. You can also make deposits online by visiting the PantherCard Online Card Office or your campus cashier.

My PantherCard has been lost or stolen. What should I do?
You should immediately notify the PantherCard Office of the situation at 561-868-3567. Your account will then be inactivated to prevent unauthorized use until a replacement card can be issued and your account re-activated. You can also report your card lost/stolen online at the online card office. Click here for instructions on how to access your online card office page.

How do I get a replacement PantherCard?
Replacement PantherCards are available during regular business hours at the campus bookstore for a fee of $10. The replacement fee must be paid in advance at the Cashier’s Office, and a receipt must be presented at the ID station before the new card can be issued. The fee will be waived for a stolen PantherCard if a police report has been filed. Please have a copy of the report with you when requesting the replacement card.

Can I withdraw money from my debit account(s)?
Withdrawal of cash funds are not permitted from any PantherCard account.

What happens to funds on my PantherCard accounts at the end of the year?
PantherCard account funds automatically carry over from year to year, ready for use at any time. Request for refunds are accepted from May 15 through July 1 each year. Refund requests are processed after the last day of final exams for the spring term with the refund applied to the student's account at the Office of Student Receivables. For students who have graduated or withdrawn, requests for refunds are accepted at any time with refunds applied to the student's account at the Bursar’s office. Click here (PDF) to open the refund form that should be completed and brought to the PantherCard Office to process your refund.