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Instructional Support Center

The Instructional Support Center (ISC) provides support and services pursuant to the successful achievement of the College’s mission, by providing faculty with word processing, and duplication for the faculty and staff, within an environment conducive to learning.

 

 

Campus Location Information & Services

Services For Faculty & Staff

Duplicating

NOTE: Original copyrighted material cannot be reproduced without written consent from the publisher or author.

  • Please count your originals (each side of the page counts as one page).
  • Copies are run front to back with the exception of Math or Science exams.
  • Attach filled out work request form with each set of originals.
  • Work orders may be sent electronically to ISCSouth@palmbeachstate.edu.
    Electronically submitted documents must be Microsoft Word.
  • Copy requests for printed materials must be submitted 24 hours in advance of the date needed.
  • Completed work will be in your mailbox, or on the shelf. All exams will be found in the secured test cabinet.

Online Copy Request Form
Online Color Flyer Request Form
Instructional Support Center Brochure
Graphic Request Form

 

Mailboxes

  • Both U.S. and Pony Mail is distributed daily. If packages are too large to fit in the mailboxes, they will be placed in a lower parcel box and a key to that box will be left in the mail box.
  • Students may leave papers for instructors with ISC Staff.  The student must enter it in Student Drop-off Book.
  • Instructors may leave papers for students at the front desk and instruct students to ask ISC staff for the item.

 

Word Processing

  • Please make all editing corrections and changes legible.
  • Please leave a phone number where you can be reached, in case of any questions.
  • Attach filled-out work request form with each set of originals.
  • Word processing requests for exams, forms, handouts, and syllabi, must be submitted a minimum of 3 days in advance of the date needed.

 

Services For Students

Laptop Loan

To borrow a laptop, a student must be taking classes or registered for the semester. To request a laptop, please complete the laptop loan request form. Please be sure to bring your Student ID with you. 

 

Office & Staff Information

Office Location & Contact Information

Boca Tech Bldg. - Room 118
Office Number: 561-862-4301
Fax: 561-862-4307
Email: iscsouth@palmbeachstate.edu

 

Office Hours

Fall & Spring Hours:
Mon. - Thurs. 7:30 a.m. - 6:30 p.m.
Fri. 8 a.m. - 5:00 p.m.

Summer Hours:
Mon. - Thurs. 7:30 a.m. - 6:30 p.m.
Fri. CLOSED

 

 

 

Staff Contact Information

Francine Russo
Instructional Support Specialist
561-862-4302

 

Denise Lafontant
Instructional Support Assistant
561-862-4303

 

 

Services For Faculty & Staff

Reproduction Services

Bring camera ready. Attach a completed work request form with the submitted order. Text and images provided must be in compliance with existing Copyright Laws and requester accepts liability for any infringement incurred by its use.

  • Color copies available
  • Drop off and pick up at the Instructional Support Center
  • Email
  • Drop off and/or pick up after hours at the information desk on the first floor of the library (upon request only)
  • Color paper is available (Buff, Pink, Blue, Green, Goldenrod, Yellow, Cherry, Salmon, and Orchid)

 

Turn-Around Time

  • Instant copying service may be provided, if a machine is available. Availability of instant copying service will diminish during peak times, such as the start of each term.
  • 5 to 10 working days for exams, graphics, and large projects.
  • Typing services for faculty: Exams, Handouts, Flyers, Charts
  • Request submitted after 3:00pm is considered the next day's work.

 

Office & Staff Information

Office Location & Contact Information

Room LL101 - Located on the first floor of the Harold C. Manor Library
Office Number: 561-868-3178
Email: isccentral@palmbeachstate.edu

 

Office Hours

Fall & Spring Hours:
Mon. - Thurs. 7:30 a.m. - 6 p.m.
Fri. 7:30 a.m. - 4 p.m.

Summer Hours:
Mon. - Thurs. 7:30 a.m. - 6 p.m.
Fri. CLOSED

 

After Hours

Projects can be picked up at the information desk, located on the third floor of the Library (LL)

Fall & Spring:
Mon. - Thurs. until 8 p.m.
Fri. until 5 p.m.

Summer:
Mon. - Thurs. until 8 p.m.
Fri. CLOSED

 

Staff Contact Information

Sedena Husain
Instructional Support Specialist
561-868-3247

 

Angela Simplicio
Instructional Support Assistant
561-868-3244

 

 

 

Services For Faculty & Staff

We produce the following materials to help you promote campus activities and events:

  • flyers
  • brochures
  • programs
  • booklets
  • invitations
  • newsletters
  • posters

 

 

We provide duplication of these instructional materials:

  • syllabi
  • handouts
  • exams
  • manuals
  • blueprints
  • etc.
 

 

Additional Services

  • word processing
  • scanning
  • bindery
  • collation
  • folding (bi-fold, tri-fold and z-fold)
 

 

Service Requirements

The ISC is not responsible for errors in grammar, spelling or content. The requester must ensure that the document is accurate and correct prior to submission.

To serve you more efficiently, please note the ISC closes on Fridays at 5 pm. All orders submitted electronically after closing hours will not be received until Monday at 7:30 a.m. The Instructional Support Center will make the best effort to achieve the target times listed below.

 

Turn-Around Time

  • 1 to 2 working days for routine document
  • 3 to 4 working days during peak times for typing, reformatting or copying
  • 3 to 5 working days for Mid-Term, Final Exam or large projects
  • Materials received after 6:00 p.m. are considered the next day's work.

The ISC does not deliver.

 

Duplication & Graphic Art Service Requirements

  • Documents must be in final form and camera ready
  • Text and images provided must be in compliance with existing Copyright Law, and the requester accepts liability for any infringement incurred by its use
  • Pick up and drop off at the Instructional Support Center, (LL123) located in the LLRC.
  • Color and specialty paper is available upon request
  • In an effort to conserve resources, the ISC produces all materials double-sided unless otherwise specified
  • All graphic art is to be submitted in PDF format; it will be printed exactly as formatted and sized
  • Graphic art may be printed 8½ x 11, 11x17, 24x36, 36x48 and custom size up to 36 inches wide. Banner width is 36 inches, banner length can be customized. Grommets are available.
  • Upon request graphic art may be mounted on foam board (24x36)
  • Student poster symposiums can be accommodated with prior notification by the instructor. Pick up of students' posters at the LLRC Circulation Desk should also be prearranged.
  • Email requests to northsupportcenter@palmbeachstate.edu
  • FAX to the ISC at 561-207-5005

NOTE: The ISC does not offer graphic design services. If you have any questions regarding the layout of your document, please check the HELP menu and templates of whichever program you are using. You may also find tips on the manufacturers' website.

 

Work Order Requests

Email your request to: northsupportcenter@palmbeachstate.edu

Attachments must be submitted in the following format:

  • Word Document
  • JPEG Files
  • PDF Files
  • Power Point
  • Excel

 

Office & Staff Information

Office Location & Contact Information

Library - Room LL123
Office Number: 561-207-5006
Email: northsupportcenter@palmbeachstate.edu

 

Office Hours

Fall & Spring Hours:
Mon. - Fri. 7:30 a.m. - 3 p.m.

Summer Hours:
Mon. - Thurs. 7 a.m. - 4:15 p.m.
Fri. CLOSED

 

Please note: Due to the confidential nature of many of our requests, no students are allowed in the ISC. This also applies to student workers and student tutors.

 

Staff Contact Information

Bonnie Walton
Instructional Support Specialist
561-207-5006

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