PBSC Online Assistance
| CANVAS LOGIN | ONLINE STUDENT SUPPORT | TYPES OF COURSES | COURSE HELP | STAFF & FACULTY RESOURCES |
PBSC Online at Palm Beach State College provides assistance and support with incorporating technology into instruction and assists students to succeed with Online Learning.
PBSC Online Contact Information
General Support
Student & Faculty Canvas Support
24/7 Canvas Live Support via Chat and Phone
Please contact Canvas Live Support for assistance with Canvas tools and questions about the Canvas Learning Management System.
Access via the 'Help' button inside Canvas
Or Call: 877-376-9392
Student Online Course Support
Please contact Student Online Course Support to obtain assistance with your online courses.
Student Support/Assistance: Web | Email | Phone 561-868-3303
Student IT Service Desk
Please contact Student IT Service Desk for assistance with your PBSC password and college issued computers.
Canvas Login/Password Assistance: Web | Email | Phone 561-868-4000
Faculty Development
If you need faculty course development coaching and/or assistance with your ACUE course,
please contact the Faculty Coaching team at:
FacultyDevelopment@palmbeachstate.edu
Robb Erwin, Faculty Development Manager:
Lake Worth Campus, Room TC 211.1 | Email | Phone 561-868-3796
Instructional Design
If you have questions regarding a course certification or course development, please
contact the Instructional Design team at:
InstructionalDesign@palmbeachstate.edu
Laura Bassett, Instructional Design Manager:
Lake Worth Campus, Room TC 210.7 | Email | Phone 561-868-3488
Online Technology
If faculty and staff need technical help with Canvas embedded third-party software
tools (Respondus, Zoom, etc.), course resets, course extensions, adding users to courses
(such as tutors and observers), LTI installations in Canvas, or assistance with audio/video
recordings, please contact the Online Technology team at:
OnlineTechnology@palmbeachstate.edu
Eva Cruz Pedraz, Online Technology Manager:
Lake Worth Campus, Room TC 210.6 | Email | Phone 561-868-3785
Online Student Support
If you are a student in need of assistance with your online course, please contact
the Online Student Support team at:
OnlineStudentSupport@palmbeachstate.edu
James Gass, Online Student Support Supervisor:
Lake Worth Campus, Room TC 211.4 | Email | Phone 561-868-3926
PBSC Online - Memberships
