eLearning
| CANVAS LOGIN | ONLINE STUDENT SUPPORT | TYPES OF COURSES | COURSE HELP | STAFF & FACULTY RESOURCES |
eLearning at Palm Beach State College provides assistance and support with incorporating technology into instruction and assists students to succeed with eLearning.
eLearning Departments
Distance Learning
Manages the Learning Management System (Canvas), provides assistance with online course development, provides LMS and online teaching/learning workshops and training, and ensures quality of distance learning course structure and delivery.
Mission Statement
To assist faculty with development and delivery of online courses in order to provide
students an opportunity to learn in an environment which best meets their varied lifestyles,
offering credit and non-credit courses, degrees and certifications by distance learning
to provide opportunities for students that can't attend traditional courses to complete
their education remotely.
Student Online Course Support & Advising Center
Provides student assistance with the Learning Management System (Canvas), investigates student reported problems with course material delivery, and assists students with learning online effectively.
Mission Statement
To promote student success in online courses by preparing students to learn online,
assisting with course navigation, and troubleshooting technical issues related to
online courses.
Contact & Office Info
General Support
Student & Faculty Canvas Support
24/7 Live Support via Chat and Phone
Access via the 'Help' button inside Canvas
Or Call: 877-376-9392
Student Online Course Support & Advising Center
Student Support/Assistance: Web | Email | Voicemail 561-868-3303
Student IT Service Desk
Canvas Login/Password Assistance: Web | Email | Voicemail 561-868-4000
eLearning Department
Faculty Support/Assistance: Web | Email | Voicemail 561-868-3762
Canvas Administration
LMS Operation & Online Course Availability: Email | Microsoft Teams
Eva Cruz Pedraz, PBSC Online - Online Technology Manager:
Lake Worth Campus, Room TC 210.6 | Email | Voicemail 561-868-3785
Laura Bassett, PBSC Online - Instructional Design Manager:
Lake Worth Campus, Room TC 210.5 | Email | Voicemail 561-868-3488
Sidney Beitler, eLearning Director: Email | Voicemail 561-862-4782
Lake Worth Campus
Room:
Remote Support (via Microsoft Teams and eLearning Email)
Hours:
Mon. - Fri. 7:00 a.m. - 4:30 p.m.
Contact Info:
Sarah MacNeil, Instr. Tech. Specialist: Email | Voicemail 561-207-5239
Matthew Simms, Instr. Tech. Specialist: Email | Voicemail 561-862-4791
James Gass, Student Success Specialist: Email | Voicemail 561-868-3926
Lake Worth Campus Bachelor's Programs
Hours:
Mon. - Fri. 8:00 a.m. - 4:30 p.m.
Contact Info:
Laura Bassett, PBSC Online - Instructional Design Manager
Room: TC 210.5 | Email | Phone: 561-868-3488
Palm Beach Gardens Campus
Room:
LL 217
Hours:
Mon. - Fri. 7:00 a.m. - 4:30 p.m.
Contact Info:
Jim Robinette, Instructional Designer: Email | Voicemail 561-207-5231
Sarah MacNeil, Instr. Tech. Specialist: Email | Voicemail 561-207-5239
Boca Raton Campus
Room:
Remote Support (via Microsoft Teams and eLearning Email)
Hours:
Mon. - Fri. 7:00 a.m. - 4:30 p.m.
Contact Info:
Sarah MacNeil, Instr. Tech. Specialist: Email | Voicemail 561-207-5239
Matthew Simms, Instr. Tech. Specialist: Email | Voicemail 561-862-4791
Loxahatchee Groves Campus
Room:
Remote Support (via Microsoft Teams and eLearning Email)
Hours:
Mon. - Fri. 7:00 a.m. - 4:30 p.m.
Contact Info:
Matthew Simms, Instr. Tech. Specialist: Email | Voicemail 561-862-4791
Belle Glade Campus
Room:
Remote Support (via Microsoft Teams and eLearning Email)
Hours:
Mon. - Fri. 7:00 a.m. - 4:30 p.m.
Contact Info:
Matthew Simms, Instr. Tech. Specialist: Email | Voicemail 561-862-4791
PBSC eLearning Memberships
