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Professional Growth Workshops

FALL 2018

Interpersonal Communication

The society we live and work in is more diverse than ever.  Being able to communicate effectively can have a significant impact on your success in every aspect of your life.  The internet and social media have given us new ways to communicate and in some cases, new languages.  How do we achieve understanding and still say what we mean in a respectful and impactful way? This workshop will identify some of the factors that can make interpersonal communication challenging, and provide practical ways of overcoming those challenges while enriching our interactions with others.

Time Campus/Room Date
8:30 a.m.-12:00 p.m. Lake Worth/ CE 118 October 11

Conversational Haitian Creole

Connect with the vivid, sonorous language of Kreyol, or Creole, and the fascinating culture of its speakers in this introductory course. Using this easy non-academic, non-grammar approach, you will quickly be able to speak and understand small amounts of basic Haitian Creole found in most routine interchanges of daily life. Learn community-specific language including greetings, status inquiries, etiquette and social niceties, introducing yourself and others, personal information numbers, basic and emergency communication strategies, giving directions, small talk, and possible responses to basic questions.

Fall 2018 Creole Schedule
Day Time Campus/ Room Start Date End Date
Thursday 8:30 a.m.-10:30 a.m. Lake Worth/ BA 109 October 11 December 13

Increasing Students Responsibility

Many students today are taking a less active role in different aspects of their education. The need to fulfill requirements and meet deadlines, is often met by excuses, demands and even complaints. Webinar attendees will learn ways to avoid sending mixed messages, and provide service that encourages greater student responsibility.

(Single Location Webinar)

Time Campus/Room Date
9:00 a.m.-11:00 a.m.

Lox Groves/ TBD

October 15

Delivering Dynamic Presentations

This workshop will help ease your fears by helping you prepare, practice, and deliver presentations that persuade! You will learn the process for deciding what to include, how much time to spend on each item, and the most visually appealing way present the information.

Time Campus/ Room Date
8:30 a.m.-12:00 p.m. Boca Raton/ TBA  October 17

PACE Palette- Managers Only

Using the Pace Palette as a foundation, this workshop will help participants identify their own style, as well as that of their team and explore ways in which they can engage all team members in working towards team goals.

Time Campus/ Room Date
1:00 p.m.-3:30 p.m. Lake Worth/ CE 118 October 26

Conflict Resolution - Managers/ Supervisors Only

Conflict is inevitable and is not always a bad thing.  This interactive workshop for managers and supervisors will equip you with helpful tools to resolve conflict when it arises, and use it to your advantage (when possible) to create a respectful, harmonious work environment.

Time Campus/Room Date
8:30 a.m.-12:00 p.m. Boca Raton/ TBA  October 26

Balancing Priorities: How to Successfully Manage Tasks, Deadlines and Expectations

The demand for productivity is greater than ever before. Deadlines are tight, technology is complex, and oftentimes employees have the added challenge of reporting to more than one manager. It' s no surprise this pressure can lead to increased conflict and overwhelming feelings of confusion. That is, until you are equipped with the skills you need to manage you work load effectively. This workshop will teach you - step by step - how to ditch the time-wasters and improve performance through better goal setting, task delegation, organization, and the appropriate use of technology.

Time Campus/Room Date
8:30 a.m.-12:00 p.m. Lox Groves/ TBA  October 31

Emotional Intelligence

Learn strategies on how to use emotions for information, energy and action in the form of self-awareness. Identify self-regulation strategies and emotional "triggers" in addition to a clear understanding of empathy and empathetic listening skills. Ultimately, discover the critical connection between self-awareness, self-regulation, self-motivation, and empathy to cultivate and maintain effective relationships at work and in your daily life.

Time Campus/Room Date
8:30 a.m.-12:00 p.m. Boca Raton/ TBA  November 7

Non-Violent Crisis Intervention

The Non-Violent Crisis Intervention program is a full day workshop, which is recommended for all Faculty and Staff. This workshop introduces a safe, non-harmful behavior  management system designed to help employees provide for the best possible care, safety and security of disruptive individuals while also taking appropriate measures to protect themselves and others in their charge.

Time Campus/ Room Date
8:30 a.m.-2:00 p.m. Lake Worth/ CBP 320 November 9

Bringing out the Best in People - Managers Only

Whether you have been entrusted to lead one or 100, your staff is the most valuable asset you have in meeting your goals and the goals of the institution.  Great leaders are able to maximize the strengths of those they lead while providing opportunities for growth in areas where they might need development.  This interactive session will help you identify and utilize proven strategies for keeping your employees engaged and motivated to be their best.

Time Campus/Room Date
8:30 a.m.-12:00 p.m. Palm Beach Gardens/ TBA  November 14


In this course you will learn the basics of the first aid, the most common life-threatening emergencies, how to recognize them, and how to help. You will also learn how to recognize when someone needs CPR, how to call for help, and how to properly use an AED device. Registration is required, this class has an maximum of 16 people. Each campus has AED units installed. View the AED map document to view the location of the defibrillators.

Time Campus/Room Date
8:30 a.m.-2:00 p.m. Palm Beach Gardens/ SC114 November 14

Conducting a Talent Review - Managers Only

This workshop will provide supervisors and staff with the necessary tools for practicing effective performance management throughout the year.

Time Campus/Room Date
8:30 a.m.-12:00 p.m. Lox Groves/ TBA  November 30

Manager Skill Drills

These hour-long interactive workshops will identify and address some of the essential skills all managers can strengthen.  Participants will learn and practice soft skills using real life scenarios.  Topics include receiving and responding to feedback, effective coaching conversations, establishing expectations and meaningful department onboarding.

Time Campus/Room Date
8:30 a.m.-12:00 p.m. Lake Worth/ CE 118 December 7



Speak Easy Spanish

We live and work in a diverse community, rich with language and culture. Expand your ability to communicate by learning many of the most commonly used phrases in  Spanish with, “Speak Easy Spanish”. Although it is one language, there are so many ways in which it is influenced by culture when spoken. This course will highlight some of those differences, all with the goal of opening opportunities for greater understanding. You will learn many of the essentials such as greetings, giving and taking directions, asking for help in an emergency, even ordering from a Spanish menu and so much more. 

Supervisory Skills Master Class: 5 Tools You Need to Advise, Mentor and Lead

Whether you are a first time supervisor or a experienced professional, it is imperative that you understand you are the most  influential person in the work lives of those who report to you.  In this webinar you will learn how to: 

* Develop personal mentoring techniques to improve your leadership skills and scope of influence -  increase proficiency, reduce task time, and enable your team to accomplish more.

* Use customer service models created to improve interaction with a difficult student, colleague or supervisor and learn techniques to defuse the situation quickly – save time, effort and energy utilizing these techniques.

* Create and foster an internal culture in your office that reflects your leadership style – promote opportunities for growth, open dialogue, mentoring and success for you and your staff.

(Single Location Webinar)


Management Essentials - Managers/ Supervisors Only

Manage You – Whether you are brand new to a management or leadership role or your experience spans many years, school is never out for the pro. In order to leader others effectively, you first need to establish who you are as a leader and determine how you will carry out the responsibilities you have been given.  Learn the importance of setting goals, assuming personal responsibility and having a clear understanding of your duties

Lead Others – Having oversight of a team of one or several means you will need to know how to lead them effectively, if you want your team to be successful.  Managing tasks will be the easy part.  Leading people will require time, effort and understanding.  Learn the importance of casting a vision, setting expectations as well as strategies for holding your team accountable to the vision and expectations.

Manager at Palm Beach State – There is a particular way in which leading others is carried out at Palm Beach State College. The workshop will provide participants with general information, references, and awareness of College resources available to them for guidance regarding staff-related matters. Become familiar in the areas of attendance, performance appraisals, counseling, complaints, and separation of employment and much more.

Professional Etiquette

Etiquette is not always top of mind in today’s professional settings, but respect and consideration are always in style as we interact with colleagues, the community and the people we serve.  This workshop brings to mind some of the simple yet far-reaching areas in which we fail to show respect in the workplace.  Knowing what to say, how to behave and show consideration can alleviate several sources of conflict and tension.

Grammar does matter!  The ability to communicate well in writing says a great deal about the writer. Learn techniques to help you write what you mean accurately and efficiently. This workshop will help you to avoid common general and business writing errors and move you towards writing that gets noticed for all the right reasons.

Visit your EmployeeWeb to register for our Professional Growth Workshops

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