Outcomes Scorecard
STRATEGIC OUTCOMES and LEADING MEASURES SCORECARD FRAMEWORK
| OUTCOME SCORECARDS | ACHIEVING THE DREAM | STRATEGY TEAMS | INTEGRATED PLANNING TIMELINE | RESOURCES | STRATEGIC PLAN HOME |
ENGAGE
| Strategic Outcomes | Leading Measure 1 | Leading Measure 2 | Leading Measure 3 |
|---|---|---|---|
| 90% Stakeholder Engagement | Stakeholders Engagement Index | Level of Giving | Alumni Engagement |
| Top 10% National Engagement | Student Success Rate in Courses | Employing Innovative Strategies | Engagement Index |
| Honor Roll Great Colleges | Percent of Dimensions Scoring Good to Excellent | "Great Colleges to Work for Dimension Scores" | |
| Effective Space Design | Assessment Ratings of Learning Spaces (Rubric Scoring |
| Strategic Outcome | Result |
|---|---|
| 90% Stakeholder Engagement | The 2018 Survey of Stakeholders showed that 95% of stakeholders participated in one or more College activities. The response rate was 12%, or 102 out of 843 targeted persons. While exceeding the target of 90%, the low response rate is an opportunity for improvement in 2019. |
| Top 10% National Engagement | Per the 2016 Community College Survey of Student Engagement (CCSSE), PBSC does not exceed any of the five national benchmarks for the Top 10% of institutions nationally. The five benchmarks include active and collaborative learning, student effort, academic challenge, student-faculty interaction, and support for learners. New data for 2019 is due later summer. |
| Honor Roll Great Colleges | In 2018, PBSC scored in the “very good” to “excellent” ranges for two dimensions in the Great Colleges to Work For survey. This includes the categories of Pride and Department Chairs/Supervisors. The goal is to be very good to excellent on 10 of 15 dimensions measured by 2023. |
| Effective Space Design | Prototype classrooms promoting the effective use of learning spaces were designed for each campus in 2018-2019. Characteristics including facilitates interactions, fosters learning, integrates technology, supports scheduling, and space optimization were standards/criteria considered. Funding was not available to further develop these spaces. |
EXPAND
| Strategic Outcomes | Leading Measure 1 | Leading Measure 2 | Leading Measure 3 | Leading Measure 4 | Leading Measure 5 | Leading Measure 6 |
|---|---|---|---|---|---|---|
| 15% Retention Rate Increase (for part-time students) | Withdrawal Rate (overall/disaggregated) | Fall to Spring Retention | Enrolled in Summer (Fall to Summer) | Completed 70% of Credits (measure first-term/first-year) | College Math Success Rate (MAT 1033C, MAT 1100, etc. in First Year (A-C) | Success Rate in ENC 1101 in First Year (A-C) |
| 80% Top-of-Mind Awareness | Web Engagement | Public Relations Engagement | Social Media Engagement | Campaign Engagement | ||
| 15% FTE Growth | Market Share of High School Graduates | Applicant Conversion Rate | Term-to-Term Re-Enrollment rate | |||
| UX Technology | Satisfaction Rating with Service Desk Requests | User Experience Technology Benchmark: New/Current Students |
| Strategic Outcome | Result |
|---|---|
| 15% Retention Rate Increase (for part-time students) | The first-time in college retention rate for Fall 2018 Part-Time Students will be available this fall. The retention rate for the Fall 2017 cohort increased 3.2% to 59.3%, up from 56.1% in Fall 2016. PBSC is 38% to its goal of 15%, an increase and an overall 65% retention rate in 2023. |
| 80% Top-of-Mind Awareness | When students were asked to name area colleges and universities, Palm Beach State College was mentioned on an unaided basis by 53% of students in a 2019 study, down from 58% in 2015. Among parents, 66% mentioned Palm Beach State unaided, this is unchanged from 2015. |
| 15% FTE Growth | FTE enrollment for 2018-2019 as of May 14, 2019, was 21,590.9, an increase of three FTE from the previous year. The College remained flat, failing to reach its 2018-2019 target of 22,236, a 3% rate of growth. |
| UX Technology |
Satisfaction Rating With Service Desk Requests: The service satisfaction rate for requests made to the Service Desk is presently at 89%. The baseline performance is 71%.
|
EXCEL
| Strategic Outcomes | Leading Measure 1 | Leading Measure 2 | Leading Measure 3 | Leading Measure 4 | Leading Measure 5 | Leading Measure 6 |
|---|---|---|---|---|---|---|
| 20% Completion Rate Increase | Early Momentum – (earned 9, 12 in term 1 and 24 credits in year one – A to D) | College Math Success Rate (MAT 1033C, MAT 1100, etc.) in First Year (A-C) | Success Rate in ENC 1101 in First Year (A-C) | GPA 2.5+ After First Year | Fall to Fall Retention Rate* | 100% Completion Rate* |
| 25% AA Students Attain Micro-Credential | Percent of Students on Path | |||||
| Equitable Graduation Rates | SAME as Completion but Disaggregated by Race/Ethnicity | |||||
| Amplify Instructional Excellence | MAKE-IT Benchmark | Great Colleges to Work For Professional Development Dimension Rating (2) |
| Strategic Outcomes | Results |
|---|---|
| 20% Completion Rate Increase | Completion improved to 43.6% for the Fall 2014 cohort. This represents an 18% targeted improvement for the Fall 2014 cohort. Targeted improvement for 2023 is 20% with an overall completion rate of 45%. The baseline is 37%. |
| 25% AA Students Attain Micro-Credential | This measure will track the success of AA students in achieving a micro-credential. No results are available at this time. |
| Equitable Graduation Rates |
Black graduation continues to trail other student populations with a 34.6% overall rate. The College graduation rate for the Fall 2014 cohort was 43.7% for all students. By comparison, PBSC exceeds the national Black graduation rate of 23.2% and Florida College System graduation rate of 27.4%.
|
| Amplify Instructional Excellence | This measure is an aggregation of course evaluations based on the MAKEIT Pillars of Instructional Excellence model. No results are available at this time. |
