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Outcomes Scorecard

STRATEGIC OUTCOMES and LEADING MEASURES SCORECARD FRAMEWORK

 

OUTCOME SCORECARDS ACHIEVING THE DREAM STRATEGY TEAMS INTEGRATED PLANNING TIMELINE RESOURCES STRATEGIC PLAN HOME

 

ENGAGE

Strategic Outcomes and Leading Measures
Strategic Outcomes Leading Measure 1 Leading Measure 2 Leading Measure 3
90% Stakeholder Engagement Stakeholders Engagement Index Level of Giving Alumni Engagement
Top 10% National Engagement Student Success Rate in Courses Employing Innovative Strategies Engagement Index
Honor Roll Great Colleges Percent of Dimensions Scoring Good to Excellent "Great Colleges to Work for Dimension Scores"  
Effective Space Design Assessment Ratings of Learning Spaces (Rubric Scoring    

2018 - 2019 Scorecard Results
Strategic Outcome Result
90% Stakeholder Engagement The 2018 Survey of Stakeholders showed that 95% of stakeholders participated in one or more College activities. The response rate was 12%, or 102 out of 843 targeted persons. While exceeding the target of 90%, the low response rate is an opportunity for improvement in 2019.
Top 10% National Engagement Per the 2016 Community College Survey of Student Engagement (CCSSE), PBSC does not exceed any of the five national benchmarks for the Top 10% of institutions nationally. The five benchmarks include active and collaborative learning, student effort, academic challenge, student-faculty interaction, and support for learners. New data for 2019 is due later summer.
Honor Roll Great Colleges In 2018, PBSC scored in the “very good” to “excellent” ranges for two dimensions in the Great Colleges to Work For survey. This includes the categories of Pride and Department Chairs/Supervisors. The goal is to be very good to excellent on 10 of 15 dimensions measured by 2023.
Effective Space Design Prototype classrooms promoting the effective use of learning spaces were designed for each campus in 2018-2019. Characteristics including facilitates interactions, fosters learning, integrates technology, supports scheduling, and space optimization were standards/criteria considered. Funding was not available to further develop these spaces.


 

EXPAND

Strategic Outcomes and Leading Measures
Strategic Outcomes Leading Measure 1 Leading Measure 2 Leading Measure 3  Leading Measure 4  Leading Measure 5  Leading Measure 6
15% Retention Rate Increase (for part-time students) Withdrawal Rate (overall/disaggregated)    Fall to Spring Retention     Enrolled in Summer (Fall to Summer)     Completed 70% of Credits (measure first-term/first-year) College Math Success Rate (MAT 1033C, MAT 1100, etc. in First Year (A-C) Success Rate in ENC 1101 in First Year (A-C)
80% Top-of-Mind Awareness Web Engagement Public Relations Engagement Social Media Engagement Campaign Engagement    
15% FTE Growth Market Share of High School Graduates Applicant Conversion Rate  Term-to-Term Re-Enrollment rate      
UX Technology Satisfaction Rating with Service Desk Requests  User Experience Technology Benchmark: New/Current Students        

2018 - 2019 Scorecard Results
Strategic Outcome Result
15% Retention Rate Increase (for part-time students) The first-time in college retention rate for Fall 2018 Part-Time Students will be available this fall. The retention rate for the Fall 2017 cohort increased 3.2% to 59.3%, up from 56.1% in Fall 2016. PBSC is 38% to its goal of 15%, an increase and an overall 65% retention rate in 2023.
80% Top-of-Mind Awareness When students were asked to name area colleges and universities, Palm Beach State College was mentioned on an unaided basis by 53% of students in a 2019 study, down from 58% in 2015. Among parents, 66% mentioned Palm Beach State unaided, this is unchanged from 2015.
15% FTE Growth FTE enrollment for 2018-2019 as of May 14, 2019, was 21,590.9, an increase of three FTE from the previous year. The College remained flat, failing to reach its 2018-2019 target of 22,236, a 3% rate of growth.
UX Technology

Satisfaction Rating With Service Desk Requests: The service satisfaction rate for requests made to the Service Desk is presently at 89%. The baseline performance is 71%.


New Student Engagement - Technology Interactions: The Technology User Experience rating is 60%. This is the first time this rating was captured. This includes factors such as helpfulness, accessibility, and the overall quality of technology interactions in assisting students to enroll. This is an index of three questions on the New Student Experiences Survey.

 


 

EXCEL

Strategic Outcomes and leading Measures
Strategic Outcomes Leading Measure 1 Leading Measure 2 Leading Measure 3 Leading Measure 4 Leading Measure 5 Leading Measure 6
20% Completion Rate Increase Early Momentum – (earned 9, 12 in term 1 and 24 credits in year one – A to D) College Math Success Rate (MAT 1033C, MAT 1100, etc.) in First Year (A-C) Success Rate in ENC 1101 in First Year (A-C) GPA 2.5+ After First Year Fall to Fall Retention Rate* 100% Completion Rate*
25% AA Students Attain Micro-Credential Percent of Students on Path          
Equitable Graduation Rates SAME as Completion but Disaggregated by Race/Ethnicity          
Amplify Instructional Excellence MAKE-IT Benchmark Great Colleges to Work For Professional Development Dimension Rating (2)        

2018 - 2019 Scorecard Results
Strategic Outcomes Results
20% Completion Rate Increase Completion improved to 43.6% for the Fall 2014 cohort. This represents an 18% targeted improvement for the Fall 2014 cohort. Targeted improvement for 2023 is 20% with an overall completion rate of 45%. The baseline is 37%.
25% AA Students Attain Micro-Credential This measure will track the success of AA students in achieving a micro-credential. No results are available at this time.
Equitable Graduation Rates

Black graduation continues to trail other student populations with a 34.6% overall rate. The College graduation rate for the Fall 2014 cohort was 43.7% for all students. By comparison, PBSC exceeds the national Black graduation rate of 23.2% and Florida College System graduation rate of 27.4%.

  • Black Males - 30.1% Graduation Rate (-13.6% Deficit)
  • Black Females - 37.7% Graduation Rate (-6% Deficit)
  • Hispanic Males - 39.8% Graduation Rate (-3.9% Deficit)
  • Hispanic Females - 50.7% (7% Deficit)

 

Amplify Instructional Excellence This measure is an aggregation of course evaluations based on the MAKEIT Pillars of Instructional Excellence model. No results are available at this time.

 

 

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