PantherWeb

For Blackboard issues contact E-learning at:

• Email: elearningsuccess@palmbeachstate.edu
• Phone: 561-868-3303
• Online Help Form

For other issues, contact the service desk

• Phone: 561-868-4000
• Online Help form

The Center for Student Accessibility ( CSA) will provide information and advising appointments to students via email, Skype conference call, or Skype online video meetings. Skype communication will be coordinated between students and advisors or managers.

When students are contacting CSA, they should have their student id number available and be prepared to verify their identity to continue to protect their privacy. Students are to make accommodation requests by email to their assigned advisors. New students may make accommodation requests by contacting the manager of the campus of their choice.

The remote/online hours for CSA will be Monday to Thursday from 8 a.m. to 7 p.m. and Friday from 8 a.m. to 5 p.m. Here is the contact information for each campus:

Contact information per campus is listed below.

Belle Glade & Loxahatchee Groves

• Richard Hunter, Advisor

Boca Raton

• Topeka Zigler, Manager

Lake Worth

• Jelecia Kirk, Manager

Palm Beach Gardens

• John Kiefer, Manager

Remote testing will be offered for certain types of testing.

If the test is for an online course, your instructor has made it available to take from home. If it's a "make up" or "missed test", you will need to make arrangements with your instructor because these tests are unavailable to be taken through a remote format. Please check with your instructor for questions regarding these types of tests.

If the test is for PBSC placement or other tests, remote access may be available through the Testing Center website, www.palmbeachstate.edu/testing

If you withdrew from your spring course(s) on or after March 9, 2020 for issues related to the COVID-19 outbreak, you will be eligible for a scholarship to cover the cost of your course(s) for a future semester within the next year ( Summer 2020, Fall 2020, Spring 2021).

To find the COVID-19 Scholarship Request Form and the guidelines for requesting the scholarship, visit the Forms on the Admissions webpage.

It’s possible, depending on whether you withdraw from the entire semester or stay enrolled in one course or more. If you withdraw from ALL of your courses, you could have part, or all, of your federal funding returned creating a balance owed that you have to pay back. For additional questions, please feel free to email return2title4@palmbeachstate.edu.

If you withdraw from one or more of your courses, but stay enrolled in at least one course and you pass that course, your financial aid will not be affected. If you have additional questions, please email faocent@palmbeachstate.edu.

Please keep in mind that withdrawing from any or all of your classes could potentially impact your Satisfactory Academic Progress (SAP). If you have SAP questions, please contact faocent@palmbeachstate.edu .

PSAV/Clock Hour: Please reach out to the PSAV Financial Aid Team at clockhour@palmbeachstate.edu.

U.S. Department of Veterans Affairs: VA Education’s Message to Beneficiaries and Schools:

“We have worked with Congress to preserve GI Bill benefits for those of you impacted by COVID-19 during this difficult time. The Senate and House passed S.3503 and the bill is headed to the President to sign, which will give VA the authority to continue GI Bill payments uninterrupted in the event of national emergencies.

The new law allows VA to pay education benefits regardless of the fact that your program has changed from resident training to online training. Also, you will continue to receive the same monthly housing allowance payments that you received for resident training until 12/21/20, or until the school resumes normal operations of resident training. We’re working to immediately implement the new changes.

In order to avoid confusion and the need to make multiple changes to enrollments, VA is asking all schools to temporarily refrain from making any adjustments to enrollment certifications if training has changed due to COVID 19.”

VA website: www.benefits.va.gov/gibill

Veterans Services Spring 2020 (current semester) COVID-19 Guidance:

PBSC’s Veterans Success Center and Veterans Resource Centers are operating virtually and will continue to provide services to our student veterans remotely until further notice. You may call our main line at 561-868-3380 to leave a message for phone assistance. Be sure to leave your student ID, call back number and a detailed message so that we can better assist you. We will post guidance updates and communications from our department and VA Education at www.palmbeachstate.edu/VeteransServices. We await further guidance from VA Education to schools.

U.S. Department of Veterans Affairs: VA Education's Message to Beneficiaries and Schools

We have worked with Congress to preserve GI Bill benefits for those of you impacted by COVID-19 during this difficult time. The Senate and House passed S.3503 and the bill is headed to the President to sign, which will give VA the authority to continue GI Bill payments uninterrupted in the event of national emergencies.

The new law allows VA to pay education benefits regardless of the fact that your program has changed from resident training to online training. Also, you will continue to receive the same monthly housing allowance payments that you received for resident training until 12/21/20, or until the school resumes normal operations of resident training. We’re working to immediately implement the new changes.

In order to avoid confusion and the need to make multiple changes to enrollments, VA is asking all schools to temporarily refrain from making any adjustments to enrollment certifications if training has changed due to COVID 19.

VA website: www.benefits.va.gov/gibill  and visit their Facebook page  www.facebook.com/gibillEducation

 
Veterans Services Summer 2020 (next semester) Guidance: 

We encourage you to continue your education and register for summer courses. 

We are testing a new VA certification request (VCR) form that does not require printing. The “remote VCR” will be a fillable PDF so that you can attach it in an email to your PBSC veterans academic advisor for signature and submission for processing. Please know that Adobe Acrobat Reader is free to download and is required to properly complete the remote VCR.

Our VA deferment and VA out-of-state fee waiver forms will also be updated in the same way for remote submission.  

 
PBSC Veterans Academic Advisors: 

Lake Worth Campus| Christopher Shanks| shanksc@palmbeachstate.edu  

Boca Raton Campus| Erica Weissman| weissmae@palmbeachstate.edu 

Palm Beach Gardens Campus | Ashton Davis | davisa@palmbeachstate.edu  

Loxahatchee Groves/Belle Glade Campuses | John Maloney | maloneyj@palmbeachstate.edu 

All students are encouraged to contact any Bachelor’s Advisors, they are available via email until further notice. You can contact them at the following:

• Academic & Student Services Manager, Laura Babooram
• Admissions
• Advisor, Mily Davila
• Advisor, Deslee Francis-Grant 
• Advisor, Laderne Jeudy
• Admin Asst, Patricia Alvarez

Remote tutoring is available for most PBSC courses. Tutors are available online:

• Monday through Thursday 9am – 9pm
• Friday 9am – 6pm
• Saturday and Sunday 9am – 9pm.

You can sign up for an appointment and meet a tutor virtually at https://palmbeachstate.mywconline.com/