In support of Palm Beach State College's mission, the mission of Information Technology (IT) is to provide the college community with technology solutions, management, infrastructure and vision designed to enhance our students, faculty, research, public and administrative customers' experience.

Computer Request Procedures - Grant Funded Operations Only

EFFECTIVE 8/1/2010
Note:  all computers must be ordered through this process.
Grant Administrators may not order this equipment directly from the vendor.

  1. The Grant Administrator begins the process by contacting the Service Desk for a Service Request number and then by submitting a completed Computer Request Form to the Service Desk) at Service Desk. They can be contacted at 561-868-3100

    Available computer options, pricing, technical specifications, base software list, and request form may be found at:

Computer Options and Price List

Desktop Specifications

Laptop Specifications

Display/Monitor Specifications

Base Software List

Computer Request Form

 

  1. Service Desk staff will enter a Service Request and forward the completed Equipment Request Form to IT-Records for review. Forms will be returned if not completed properly.

  2. IT-Records will forward the form to the  Director of IT Customer Support and Q/A for approval and verification that the requested equipment will meet the technology needs of the department.

  3. IT-Records will forward the completed and verified request to the CIO and Vice President of Administration and Business Services for approval.

  4. IT-Records will request the Service Desk to reply to the Grant Administrator with the decision. (approved, not approved)

  5. If approved, IT-Records will contact Finance-Grants Accounting to verify availability of funds.

  6. If funds are available, IT will:

               ~ Order the Equipment if not in stock.  (delivery could be 6-8 weeks)

               ~ Schedule Installation with the Grant Administrator (this will include identifying specific 
                   software requests beyond the standard provided software)

               ~ Notify Grant Administrator of anticipated delivery and installation dates

     

  7. The Grant Administrator will acknowledge receipt of equipment by signing a form provided by Information Technology at the time of installation.  This form will include equipment serial numbers, prices, installation dates and the Grant's org unit information.

  8. After installation and acceptance by the Grant Administrator the form will be forwarded to Finance-Grants Accounting by Information Technology. Grants accounting will record the equipment expense from the grant account and credit the College IT's account.  The Grant Accounting Office will notify the Grant Administrator and the CIO's Office that funds have been transferred to cover the computer equipment expense.

For further information, please contact the Service Desk at 561-868-3100

DISTRICT
Ken Libutti Chief Information Officer 561-868-3241
Guy Albertini Information Security Officer 561-868-4154
David Edris Dir. IT Customer Support & Q/A 561-868-3253
Eric Montagnino Interim Dir. Technology Infrastructure 561-868-3258
Andrew Cronkhite Interim Dir. Enterprise Systems 561-868-3255
Rajdai Alli Associate Administrative Assistant 561-868-3241
Brian Brooks Programmer Analyst II 561-868-3732
David Bunnell Database Administrator II 561-868-3644
Susan Burgard Business Analyst 561-868-3725
Barbara Cabrera Service Desk Representative 561-868-3100
Alex Calderon Computer Resources Manager 561-868-3780
Amanda Canevari Service Desk Specialist 561-868-3100
Michael Clancy System Administrator 561-868-3933
Alfredo Cortes System Administrator 561-868-4272
Dave Delva Service Desk Representative 561-868-3100
Jonathan DeTorfino Network Analyst II 561-868-3763
David Edmonds Database Analyst I 561-868-3588
James Evans Service Desk & Operations Representative 561-868-3100
Sam Felder Computer Operations Administrator 561-868-3740
Laura Feldman IT Representative 561-868-3927
Judy Ferguson IT Specialist 561-868-3242
Alyson Gold Interim Webmaster 561-868-3729
Raquel Grant-Ranglin Business Analyst, Lead 561-868-4265
Christopher Hunerberg System Administrator 561-868-4269
Carol Jenkins Service Desk Representative 561-868-3100
Khamali Kelly Service Desk Specialist 561-868-3100
Diana Krause Sr. Systems Analyst 561-868-3727
Paul Marques Network Analyst II 561-868-3837
Elvia Mazo Service Desk Representative 561-868-3100
Robert Miller Network Analyst I 561-868-3637
Charles Nichelson Interim Systems Analyst, Lead 561-868-3100
Sergio Palomino Service Desk Coordinator 561-868-3100
Walter Perez Interim Website Manager 561-868-3642
Devin Persaud Computer Resources Manager 561-868-3227
Edith Robinson-Johnson Computer Resources Manager 561-868-3620
Michail Roytshteyn Security Systems Analyst 561-868-4158
Peter Sakellarios System Administrator 561-868-3654
Marion Sanders Sr. Telecommunications Analyst 561-868-3722
Matthew Schneider Sr. Systems Programmer 561-868-3499
Michael Scott Network Analyst I 561-868-4267
Roberto Shialer Service Desk Representative 561-868-3100
Donald Short Service Desk Specialist 561-868-3100
Jhanak Thapaliya Media Tech Coordinator 561-868-3186
Denise Truese-Schultz Computer Resources Manager 561-868-4096
Jeff Wise Sr. Systems Programmer 561-868-3256
Don Workman Interim Applications Manager 561-868-3723
Jelani Young Service Desk Representative 561-868-3100
Golam Zilani IT Asset Management Specialist 561-868-4158
 
LAKE WORTH
Nairo Bastidas Computer Specialist I 561-868-4268
Luis Castillo Computer Specialist I 561-868-4266
Victor Lopez Media Specialist II 561-868-3177
Leon Paulk Media System Tech 561-868-3181
Alexander Porras Computer Specialist II 561-868-3100
Adrian Stephenson Computer Specialist II 561-868-3100
IT Reception Area ITB200 561-868-3251
IT Training Room ITB206 561-868-3243
IT Conference Room ITB208 561-868-3721
IT Conference Room ITA212 561-868-4281
 
BOCA RATON
Kenneth Kosicki Computer Specialist I 561-862-4645
Walter (Mac) McDowell Media System Technician 561-862-4804
 
PALM BEACH GARDENS
Matthew Fechtmeyer Computer Specialist I 561-207-5152
Dustin Drebing Media Specialist II 561-207-5826
 
BELLE GLADE
Cristabal Rivera Computer Specialist II 561-993-1033
 
LOXAHATCHEE GROVES
Seweryn Wilk Computer Specialist II 561-790-9043

 

Service Desk Contact Info

561-868-4000 Service Desk for Student Contact
561-868-3100 Service Desk for Faculty/Staff Contact

Contact Service Desk

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