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Current Students

Publisher Resources

Most classes have a textbook/publisher website to accompany the class. Your professor may assign things within that publisher website. The publisher website is external to Canvas, so if you run into questions or issues with that material, it is best for your to contact the publisher directly for support. Here is a list of publishers and their support information for your reference:



McGraw Hill Connect

Pearson My Lab

How to Access Online Classes

Are you registered for eLearning classes at Palm Beach State? Here is how to access them:

  • 48 hours before the first day of the semester, your online classes will become available in Canvas. Login to Canvas:  Keep in mind that tuition must be paid in full in order to gain access.
  • Your course list will appear on your Dashboard page. Click on the course name to open it.
    • You will see your enrollments before the curses are made available to you on the Dashboard page (before the 48 hours in advance of the first day of classes) in Canvas by going to: [left navigation bar] Courses > All Courses > [under heading] Future Enrollments.
  • Once you are in a class, use the green navigation menu (on the left side) to access various Global Canvas Tools - and use the Course Navigation Links to the right of the green navigation bar to navigate through the course. Most online courses keep the content in the Modules. You may want to begin there first!


On-campus & Online Assistance

Whether you are taking classes on campus or online, you have access to free tutoring - in-person and online. If you are near a campus, you can come to the Student Learning Center any time during their office hours and receive tutoring, supplemental instruction, and more. Or you can connect with a tutor virtually.  Please visit the SLC homepage for more information.

Take advantage of these resources that are free to you as a current Palm Beach State College student!

Technical Information

System Check
Test your computer's browser, operating system, and plug-ins for compatibility.

ELO1000 - Student Canvas Tips & Tutorials
Please enroll yourself into this free Student Canvas Orientation course - you'll find many useful tips and tutorials.


Here are some Important Technical Factors to Consider:

One of the things you can do to be a successful online student is making sure you have the right tools for the job. eLearning strongly suggests you own your own computer AS WELL as having an alternate system as a backup, just in case. Additionally, you can come to any campus and use any student computer - but, we strongly advise that you not rely solely on coming to campus, as campus hours may not coincide with the time you have available to work on your homework.

Can you easily use Microsoft Office products (including Word and PowerPoint), conduct Internet searches, read long text passages on a screen, and troubleshoot minor issues with your computer? If you answered no, you may wish to consider starting out with a Face-to-Face or Live Online courses instead of jumping right into a fully online course. Make sure you can handle the supplemental online work/activities/requirements in the Face-to-Face or Live Online course before moving on to a fully Online course.

As an eLearning student, you take on the responsibility for ensuring that your personal technology is compatible with all aspects of learning online, and that you are proficient in using your personal technology.


Internet or Wi-Fi Disruptions

  • Issues with your Internet Service Provider
  • Adequate Bandwidth

Unreliable Internet service and/or inadequate Bandwidth will have the worst impact on Examinations. Sudden spike in bandwidth use in your home (such as family member starting a Netflix or other streaming video movie, streaming music, downloading large files, etc.) while taking an exam will significantly reduce available bandwidth for the exam, thus slowing down new question refresh-rate, and/or completely freezing up the system if the online exam is video monitored with the Respondus Video Proctoring system. Internet connection disruptions will log you out of the exam while test time test-clock continues to run, wasting valuable exam time.

Please ensure that your Internet connection is stable and that sharing of Wi-Fi Bandwidth is controlled before beginning online examinations.


Incompatible / Unreliable Computer Systems

  • Incompatible Devices (computers), Operating Systems and Browsers
  • Computers full of Bloatware (many free/downloaded programs that use-up system resources)
  • Computers with Viruses
  • Computers that Crash (or need to be rebooted) Often

Incompatible and/or unreliable computers will make your online studies extremely frustrating, resulting in missed assignment submissions, problems with exam taking (ranging from ‘no access to the test,’ to ‘getting disconnected from the exam while answering questions’), and other various problems - which generally result in students earning lower course grades and lower student success rates.

Mobile devices are not completely compatible with all the functions of Canvas and the various third-party tools used in many courses, and their exclusive use for accessing your courses will result in very negative impact on your ability to successfully access the course and/or participate in the course activities (the limited Canvas App available for iPhone and Android devices will not provide you with adequate access to your course).

Please review the Supported System/Browser Configurations and the System Check to ensure your System is compatible.

Should you encounter any difficulties and/or unsupported notices, please Contact eLearning before an issue with your system prevents you from earning a good grade in your course(s).


General Computer & Software Skills

  • Updating & Installing Software
  • Managing Browser Options
  • Managing Installed Virus Protections and Firewall Software
  • Understanding and Managing Internet Connections and Bandwidth

The eLearning Department continuously monitors the systems that deliver the course content to you. It is imperative for your success to ensure that your skills and your system are also adequate to take online courses, and do not hinder you from participating and succeeding in your studies. You may need to install some supportive technology/software to access supporting course material, update your browser and/or Java software, etc. You need to know the basics of computing.


Canvas Skills

  • Understanding the General Structure and Premise of Online Learning
  • Knowing how to Navigate Canvas Courses
  • Knowing how to Upload Canvas Assignments
  • Knowing how to Take Canvas Exams (and use the Webcam Test Proctoring System)
  • Knowing how to Participate in Canvas Discussions

Students need to have the knowledge/skills to use the course delivery system (Canvas) effectively/efficiently, and have full understanding of best practices and the nuances of learning online.

Please enroll in the ELO1000 - Student Canvas Tips & Tutorials course to ensure you understand the Canvas course delivery system and review best practices of learning online.


Message from the eLearning Team

The eLearning Team is dedicated to bringing you the best possible Online Course experience – and with your help, to do our best to eliminate technical issues that would have negative impact on your success.

Please take these issues seriously – attempting to use unsupported devices such as Tablets and Phones, sharing bandwidth with others streaming music/movies while taking exams, and/or not having the skills to use your system and Canvas effectively will result in frustrations and failure. We can help – but only if you take these issues seriously and put forth the effort to ensure you are ready to learn online.

Your eLearning Team

Academic Information

College eLibrary
Access Palm Beach State College's Library.

Syllabus Supplement
Additional syllabus information about online classes.

College Resources

Order Books/Software
Access the College Bookstore to order your textbooks and more.

Student Services
Information about academic advising, financial aid, and more.

The Center for Student Accessibility
Learn about the resources provided by The Center for Student Accessibility.

Contact Info

Email:  |  Phone: (561) 868-3303  |  Online Help Form

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