CRM Web Resources
| ADA GUIDE | FAQS | TRAINING MANUAL | WRITING BEST PRACTICES | MEET THE TEAM |
How Can We Help?
The CRM Web Team can provide a number of different services, including:
- Creating/updating web pages
- Web design consultations
- Creating/updating forms
- Provide assistance with Modern Campus Omni CMS and the Engage College Events Calendar
To request assistance, please submit a CRM web service ticket.
For questions, please contact the CRM Web Team.
Engage
Note: CampusLabs, the company that owns Engage, is now known as Anthology - you may see either name on documentation.
Anthology/CampusLabs Support Email
Anthology/CambusLabs Support Phone: 716-270-0000
Organizations
Note: CRM Web is working hard to get departments and programs switched over to their own organization. If you're in immediate need for events or forms, please reach out to Jennifer Boehm at boehmj@palmbeachstate.edu.
Departments
- Cross-Cultural Equity Institute
- Dual Enrollment
- SATC Grant Program
- Student Counseling
- tresPATHS
- TriO
Programs
- Automotive/Diesel Service
- Biotechnology
- Building Construction
- Engineering Tech & Electrical Power
- Marine Service Tech
- Organization Tool Menu Walkthrough
- News Walkthrough
- Updating your Organization
- Changing your Organization's Profile Picture
- Documents Overview
- Updating an Existing Organization Document
- Adding Photos to your Organization's Gallery
Events
Some quick notes:
When you enter an event into Engage, it will instantly be available to view in the system. Events will display on website feeds when the site refreshes at the top of each hour.
The events will only display in feeds if tagged with the proper categories. If you're unsure of what category that is, please contact Jennifer Boehm at boehmj@palmbeachstate.edu.
- Walkthrough: Events & Event Management
- Creating a New Event in your Organization
- Viewing your Event Submissions
- Configuring your Event RSVP Settings (Note: Engage RSVP is only availble to students/faculty/staff. If you have an event that is open to the public and need a RSVP form, contact Jennifer Boehm at boehmj@palmbeachstate.edu)
- Making Changes to an Event's Details
- Tracking Event Participation
- Managing Event Invitations and RSVPs
- Assigning an Event Category to an Existing Event
- Creating and Editing Event Locations
Forms
Note: CRM Web and IT do not provide support for Engage forms. You must contact CampusLabs Support for assistance.
- Walkthrough: Forms
- Accessing your Form Submissions
- Creating a Form
- Adding Logic to a Form
- Adding Validation to Form Questions
- Setting up Form Reviewers
- Form Reviewer Workflow
- Publishing a Form
- Tips & Tricks: Creating Smarter Forms
- Reviewing, Approving, Revising and Exporting Form Submissions
- Printing and Saving Form Submissions
CORQ
Support Videos
- Engage Organization Training with Nefi Narvaez
- Engage Branch Manager Training with Nefi Narvaez
Choose an image from out gallery
If you do not see an image that will work for you, please contact CRM Web for assistance.
Video Conferencing
Right-click on the image you would like to use and choose "save image".
Image 1: Belle Glade Campus
Image 2: Boca Raton Campus
Image 3: Lake Worth
Image 4: Lake Worth
Image 5: Loxahatchee Groves Campus
Image 6: Palm Beach Gardens Campus
Image 7: Palm Beach Gardens Campus
Image 8
Image 9
Teams Support
Information Technology (IT) has various knowledge base articles available for to help support you.
If you need further assistance, please put in a ticket or contact the Service Desk at 561-868-3100 (faculty/staff) or 561-868-4000 (students.)
Getting Started - How To Install Teams
Microsoft Teams: Basics and Beyond
Teams Events
Are you planning an event and need help with the technology or equipment?
Just fill out a ticket and a technician will provide tech support & set-up for an event. You can also request live streaming (limited availability, not guaranteed, two or more weeks advance notice required).
Press Enter to add more content
Zoom Support
Information Technology (IT) has various knowledge base articles available for to help support you.
If you need further assistance, please put in a ticket or contact the Service Desk at 561-868-3100 (faculty/staff) or 561-868-4000 (students.)
Schedule a Zoom Meeting in Outlook
Schedule a Zoom Meeting on Someone's Behalf
How do I find a meeting attendance report in Zoom?
View all Zoom knowledge base articles
Zoom also provides helpful instructions on its support site.
Setting up registration for a meeting
Changing your Virtual Background image
Zoom Events roles and permissions
Setting notifications in the Zoom Events Notification Center
Managing and viewing Zoom Events recordings for Hosts
Support Videos
Zoom Events
Are you planning an event and need help with the technology or equipment?
Just fill out a ticket and a technician will provide tech support & set-up for an event. You can also request live streaming (limited availability, not guaranteed, two or more weeks advance notice required).
Modern Campus (formerly Omniupdate/OU)
CRM Web is in the process of making site-wide changes to the PBSC website to improve the user experience. Because of this, we are unfortunately not adding new maintainers at this time. CRM Web is happy to assist with any updates and changes that need to be made, just fill out a ticket and we'll be happy to provide support.
Below is a list of current maintainers and pages they support. These maintainers have gone through web training and have access to edit rhier department web pages. If you do not know who your web maintainer is or you need to be added as a department web maintainer, please contact the CRM Web Team.
| Web Directory | Web Maintainer 1 | Web Maintainer 2 | Web Maintainer 3 | Web Maintainer 4 | Web Maintainer 5 | Department Contact |
|---|---|---|---|---|---|---|
| 2FA | CRM Web | |||||
| AAWCC | CRM Web | |||||
| About | CRM Web | |||||
| Academic Affairs | Shelly Jirinec | Sofia Toledo | ||||
| Academic Services | Jennifer Hudson | Julie Sivigny | Cynthia Demitruk | Clarisse May | Christi White | |
| Academic Calendar | Gerri Romero | Gerri Romero | ||||
| ACE | CRM Web | |||||
| Adjuncts | CRM Web | |||||
| Admissions | Ashley Cadena | |||||
| Advising | CRM Web | Patricia Hoyle | ||||
| AFC - Association of Florida Colleges | CRM Web | |||||
| Alumni | CRM Web | |||||
| Art Gallery LW | Kristin Hopkins | |||||
| Art Gallery PBG | Karla Walter | |||||
| Athletics (pbscpanthers.com) | 3rd party site - we do not maintain | |||||
| Auxiliary Services | Jessica Bender | |||||
| Bachelors | CRM Web | |||||
| Board of Trustees | CRM Web | |||||
| Bookstore | Jessica Bender | |||||
| BPC (Business partnership program/program advisory councils) | Cynthia Parent | |||||
| Business Community | CRM Web | |||||
| Career Center |
CRM Web | |||||
| Career Pathways | CRM Web | |||||
| Catalog | Jennifer Hudson | |||||
| CCE - (Corporate & Continuing Education) | Cynthia Parent | |||||
| CCEI (Cross Cultural Equity Institute) |
CRM Web | |||||
| CHS | Brenda Lesser | |||||
| CIP (College Is Possible) | CRM Web | |||||
| Civility Committee | CRM Web | |||||
| College Readiness | CRM Web | |||||
| Community Relations & Engagement | CRM Web | |||||
| Contact Us | CRM Web | |||||
| Corporate College | CRM Web | |||||
| Counseling Center | CRM Web | |||||
| CRA | Jeff Nowak | |||||
| CRM - (College Relations & Marketing) | CRM Web | |||||
| CSA (Center for Student Accessibility) | CRM Web | |||||
| CTLE | CRM Web | |||||
| Current Students | CRM Web | |||||
| Curriculum Development | Christi M. White | |||||
| Cybersecurity | CRM Web | |||||
| Development Day | CRM Web Team | Shelly Jirinec | ||||
| Diversity | Norma Medina | Veronica Woods | Katrina Valentino | |||
| Downloads - (Respondus) | CRM Web | |||||
| Drumline | CRM Web | |||||
| Dual Enroll | Crinston Murray | CRM Web | ||||
| EERC | CRM Web | |||||
| eLearning | Sidney Beitler | |||||
| employment | Norma Medina | Veronica Woods | ||||
| Engineering Technology | CRM Web | |||||
| Enrollment Management | Jim Wallen | |||||
| Facilities | Lisa MacMullen | |||||
| Faculty Staff Resources | CRM Web Team | |||||
| Field Observation | Cyndi Demitruk | |||||
| Finance | Teresa Woolfe | Lee Smith | Suresh Wijetunga | |||
| Financial Aid | CRM Web | Pamela Welch | Sabrina Brigmohan | |||
| Foundation | CRM Web | |||||
| General Counsel | CRM Web | |||||
| Global Education | CRM Web | |||||
| Graduation | Santrel Carries | CRM Web Team | ||||
| Grants Development Office | CRM Web | |||||
| History | ||||||
| Honors | CRM Web | |||||
| HR | Norma Medina | Katrina Valentino | ||||
| HTA - (Human Trafficking Coalition) | CRM Web | |||||
| IEECE - (Institute of Excellence in Early Care & Education) | Janell Wildgoose-Carroll | |||||
| IEES (Institute for Energy and Environmental Sustainability | CRM Web | |||||
| Info - (Class Roster & Grading Information) | CRM Web | |||||
| Info Center | CRM Web | |||||
| Information Security Office | CRM Web | |||||
| Information Technology | Rajdai Alli | |||||
| Innovation Lab | Stephen Harding | |||||
| Instructional Design Technology | Robb Erwin | |||||
| Instructional Support Center | CRM Web | |||||
| International (International Admissions) | CRM Web | |||||
| International Ed - (Study Abroad) | Cynthia Parent | |||||
| Ire - (Institutional Research & Effectiveness) | Alyeen Martinez | Jeffrey Nowak | ||||
| Job Corps | CRM Web | |||||
| Learning Outcomes | Karen Pain | |||||
| Library | Kelly Keith | Iris Fiallos | Susan Setterlund | |||
| Links 2 Success | CRM Web | |||||
| Link to FAU | CRM Web | |||||
| Live Online | CRM Web | |||||
| Locations | CRM Web | |||||
| Math Awareness | CRM Web | |||||
| Meatless Monday | Kelly Keith | Iris Fiallos | Susan Setterlund | |||
| Medical Simulation | CRM Web | |||||
| MLK | CRM Web | |||||
| My PBSC App | CRM Web | |||||
| NCBAA - (National Council on Black American Affairs) | CRM Web | |||||
| New Student Welcome | CRM Web | |||||
| Nontradcareers | CRM Web | |||||
| NSF | CRM Web | |||||
| NSF-InnovATE | CRM Web | |||||
| Orientation | CRM Web | |||||
| PantherCard | Jessica Bender | |||||
| Panthers Closet | CRM Web Team | |||||
| Panther Pantry | CRM Web | |||||
| Panther True Fund | CRM Web | |||||
| PAW - (PBSC Wireless Network) | CRM Web | |||||
| PERC (Panthers Empowerment Resource Center) | CRM Web | |||||
| PIE (Pillars of Instructional Excellence) | CRM Web | |||||
| Center for Teaching & Excellence in Learning |
Stephen Harding | |||||
| Prep Math LW | Karuna Dara | Lyam Christopher | ||||
| Preserve Panthers | CRM | |||||
| President | CRM Web | |||||
| Printshop | CRM Web | |||||
| Prior Learning | Clarisse May | |||||
| Procurement | Bill Zaugg | Shaunie Williams | ||||
| Purchasing | Bill Zaugg | Shaunie Williams | ||||
| Qep (Quality Enhancement Plan) | Erin Sullivan | |||||
| QuickLinks | CRM Web | |||||
| Rapid Credentialing | CRM Web | |||||
| Recruitment | CRM Web | |||||
| Reef Hope | ||||||
| Registration | CRM Web | |||||
| SACSCOC - Accreditation | Jeffrey Nowak | Joan Roberts | David Weber | |||
| Safety | CRM Web | |||||
| Security | CRM Web | |||||
| Service Learning | CRM Web | |||||
| Sister to Sister | CRM Web | |||||
| Site Index | CRM Web | |||||
| SLC | Leandria Vickers | Leandria Vickers | ||||
| Starfish | Patricia Hoyle | |||||
| Student Activities | Nefi Narvaez | |||||
| Student Development | CRM Web | |||||
| Student Life | CRM Web | |||||
| Student Services | CRM Web | |||||
| Student Services LW | CRM Web | |||||
| Student Success | Karuna Dara (SLC, Lake Worth) | Lyam Christopher (SLC, Lake Worth) | Mylene Araujo(SLC, Lake Worth) | |||
| Success Circle | CRM Web | |||||
| SYC (Summer Youth College) | CRM Web | |||||
| Testing Center | CRM Web | |||||
| Theatre (Dollyhand) | Debra Bowles | |||||
| Theatre (Duncan) | Humberto Echevers | |||||
| Theatre (Eissey) | Jennifer Anderson | |||||
| Transfer | Clarissa May | |||||
| tresPATHS | CRM Web | |||||
| TRiO | CRM Web | |||||
| Veterans Services | CRM Web | |||||
| Visit PBSC | CRM Web | |||||
| VPFA - (Vice Pres. Finance & Administration) | Lee Smith | |||||
| VPSS - (Vice Pres. Student Services) | CRM Web |
