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Coronavirus (COVID-19) Updates 4/6/2020
STUDENTS: Rental Textbooks returns | Summer Registration & Classes | COVID-19 Testing | FAQs | Remote Instruction | Contact us | Libraries are closed | Barriers to attending online classes | Online Tutoring | Free Resources
New Covid-19 Testing Center  Learn more

Coronavirus (COVID-19) Updates

 

Palm Beach State College (PBSC) Coronavirus (COVID-19) Update (4/6/2020)

Dear Panther Community,

In response to Florida Gov. Ron DeSantis’s Executive Order 20-91 issued today, April 1, which imposes a set of “safer at home” guidelines for the entire state.

Until further notice, all PBSC campuses including the libraries are closed to visitors and can only be accessed by employees, as necessary, in coordination with their campus provost (or executive dean) and security.


Rental Textbooks due 5/11/2020


Textbooks Rental Returns - Spring 2020

The bookstore is providing you with a free mailing label to ship your books back to the bookstore. 

Due date: May 11, 2020

Grace period: May 26, 2020. After May 26, you will be charged a non-return fee.

 


Covid-19 Testing as of April 6, 2020


South Palm Beach County COVID-19 Testing Site Opening at South County Civic Center
A Palm Beach County COVID-19 drive thru testing site in collaboration with the Board of County Commissioners, Cleveland Clinic Florida, the Florida National Guard, and the Florida Division of Emergency Management will open Tuesday April 7th at 8:00 am. The testing site is located at the South County Civic Center, 16700 Jog Road, Delray Beach, 33446.

Telephone registration and appointment scheduling will begin on Monday, April 6th at 10:00 am. Beginning Tuesday, April 7th, the phone line will be open 7:00 am - 7:00 pm, seven days a week. Preapproval and appointments are required. Individuals requesting testing will be approved through telephone screening. Appointments can be made at 561-804-0250.


 

 

The Health Care District of Palm Beach County will begin phone screening for residents with COVID-19 symptoms, such as fever and cough.

Ph: 561-642-1000
Time: 8 AM to 5 PM

Health Care District physicians, nurses and medical support staff will be answering the phones daily during these hours Monday through Friday in support of Palm Beach County’s planned test site at the FITTEAM Ballpark of the Palm Beaches in West Palm Beach. 

During these phone screenings, patients of any age who meet the testing criteria will be scheduled for appointments for drive-thru testing at the ballpark. Hotline representatives will conduct the phone screenings in English, Spanish and Creole. Those who come for testing without an appointment will be turned away. The Health Care District will continue to make appointments for the drive-thru testing as long as test kits, PPE and staffing are available.

The Health Care District is working in coordination with Palm Beach County, the Florida National Guard, the Florida Department of Emergency Management and the Florida Department of Health for Palm Beach County to support COVID-19 testing at this one site in the county.

If you have a scheduled appointment, please follow these instructions.

 

 


Remote Instruction to Continue for Summer Terms


As another added precaution, the College has decided to extend its period of remote instruction to include all 2020 summer sessions. These include Summer A, Summer B and Summer C sessions. Summer registration is currently underway, and Palm Beach State College is excited to continue providing access to education during this extremely difficult time.

The College may revisit the plan for complete remote instruction during summer sessions if restrictions change and the Centers for Disease Control and Prevention (CDC) guidelines are updated.

 


Scholarship Request Form


This request is valid only for Spring 2020 courses that were withdrawn from on March 9, 2020 or later, for issues related to the COVID-19 outbreak.

If approved, you will receive a scholarship to cover the cost to retake the same courses in either Summer 2020, Fall 2020 OR Spring 2021.

The scholarship can be applied to one of the semesters only.

Please monitor your PBSC email for communications regarding this request.

 


Students: Laptops


Devices must be returned no later than close of business day on Friday, May 8, 2020

As the supply of laptops and peripheral devices are nearing depletion and the complete suite of library-related resources are now available remotely, all Palm Beach State College libraries will be closed as of Wednesday, April 1, at 5 p.m. until further notice.

The College is continuing to secure additional devices to meet student demand.

Students should continue to contact the individuals listed below should they need assistance.

 


FAQs: You have questions, we have answers


For Blackboard issues contact E-learning at:

For other issues, contact the service desk

No, as of Wed April 1, 2020 all libraries are closed until further notice. We will follow the appropriate guidelines for social distancing within the library spaces.

The Center for Student Accessibility ( CSA) will provide information and advising appointments to students via email, Skype conference call, or Skype online video meetings. Skype communication will be coordinated between students and advisors or managers.

When students are contacting CSA, they should have their student id number available and be prepared to verify their identity to continue to protect their privacy. Students are to make accommodation requests by email to their assigned advisors. New students may make accommodation requests by contacting the manager of the campus of their choice.

The remote/online hours for CSA will be Monday to Thursday from 8 a.m. to 7 p.m. and Friday from 8 a.m. to 5 p.m. Here is the contact information for each campus:

Contact information per campus is listed below.

Belle Glade & Loxahatchee Groves

Boca Raton

Lake Worth

Palm Beach Gardens

Remote testing will be offered for certain types of testing.

If the test is for an online course, your instructor has made it available to take from home. If it's a "make up" or "missed test", you will need to make arrangements with your instructor because these tests are unavailable to be taken through a remote format. Please check with your instructor for questions regarding these types of tests.

If the test is for PBSC placement or other tests, remote access may be available through the Testing Center website, www.palmbeachstate.edu/testing

If you withdrew from your spring course(s) on or after March 9, 2020 for issues related to the COVID-19 outbreak, you will be eligible for a scholarship to cover the cost of your course(s) for a future semester within the next year ( Summer 2020, Fall 2020, Spring 2021).

To find the COVID-19 Scholarship Request Form and the guidelines for requesting the scholarship, visit the Forms on the Admissions webpage.

The College has extended the time allowed to complete an “incomplete” course taken during spring semester to 60 days after the start of Fall 2020 semester.

It’s possible, depending on whether you withdraw from the entire semester or stay enrolled in one course or more. If you withdraw from ALL of your courses, you could have part, or all, of your federal funding returned creating a balance owed that you have to pay back. For additional questions, please feel free to email return2title4@palmbeachstate.edu.

If you withdraw from one or more of your courses, but stay enrolled in at least one course and you pass that course, your financial aid will not be affected. If you have additional questions, please email faocent@palmbeachstate.edu.

Please keep in mind that withdrawing from any or all of your classes could potentially impact your Satisfactory Academic Progress (SAP). If you have SAP questions, please contact faocent@palmbeachstate.edu .

PSAV/Clock Hour: Please reach out to the PSAV Financial Aid Team at clockhour@palmbeachstate.edu.

No, your Financial Aid will be ready for summer. For Pell recipients, your summer Pell should be reflected on your award around the second week in April. Watch your PBSC email for more information.
Spring Semester disbursements will not be affected as long as your aid has been processed and you have submitted all required documents. If your funds have not disbursed for the spring term, please log into your PantherWeb account to see if you have any Red flags. If you have Red flags, then there may be documents you need to submit. You will be able to submit your forms using a secure DocuSign process.

To access the forms, log into your PantherWeb account and click on the Red Flag . Then click Details to get the link. Or you may access the 2019/20 forms. If you have additional questions please feel free to email faocent@palmbeachstate.edu.
Currently, the College is still determining the likelihood of offering spring commencement. Alternative options are being discussed and the College will continue to actively monitor information and updates about the coronavirus (COVID-19) pandemic from the Centers for Disease Control and Prevention (CDC), the Florida Department of Health (FDOH) and other entities to determine whether or not to hold such an event.
Summer 2020 registration is open. At this time, no changes have been made to the summer course schedule. You are encouraged to register for summer courses as soon as possible to ensure the best selection of classes. If summer semester is impacted by COVID-19 outbreak, you will receive information and instructions for how to proceed during summer semester.
New Student Orientation is being delivered remotely for new summer students. Please visit www.palmbeachstate.edu/orientation to reserve a spot in New Student Orientation.
Academic Advisors will be reaching out to their advisees soon regarding summer registration. If you need to speak to your advisor, you can contact him/her as you always have through the appointment system and email. We will keep you updated as information changes.

U.S. Department of Veterans Affairs: VA Education’s Message to Beneficiaries and Schools:

“We have worked with Congress to preserve GI Bill benefits for those of you impacted by COVID-19 during this difficult time. The Senate and House passed S.3503 and the bill is headed to the President to sign, which will give VA the authority to continue GI Bill payments uninterrupted in the event of national emergencies.

The new law allows VA to pay education benefits regardless of the fact that your program has changed from resident training to online training. Also, you will continue to receive the same monthly housing allowance payments that you received for resident training until 12/21/20, or until the school resumes normal operations of resident training. We’re working to immediately implement the new changes.

In order to avoid confusion and the need to make multiple changes to enrollments, VA is asking all schools to temporarily refrain from making any adjustments to enrollment certifications if training has changed due to COVID 19.”

VA website: www.benefits.va.gov/gibill

Veterans Services Spring 2020 (current semester) COVID-19 Guidance:

PBSC’s Veterans Success Center and Veterans Resource Centers are operating virtually and will continue to provide services to our student veterans remotely until further notice. You may call our main line at 561-868-3380 to leave a message for phone assistance. Be sure to leave your student ID, call back number and a detailed message so that we can better assist you. We will post guidance updates and communications from our department and VA Education at www.palmbeachstate.edu/VeteransServices. We await further guidance from VA Education to schools.

U.S. Department of Veterans Affairs: VA Education's Message to Beneficiaries and Schools

We have worked with Congress to preserve GI Bill benefits for those of you impacted by COVID-19 during this difficult time. The Senate and House passed S.3503 and the bill is headed to the President to sign, which will give VA the authority to continue GI Bill payments uninterrupted in the event of national emergencies.

The new law allows VA to pay education benefits regardless of the fact that your program has changed from resident training to online training. Also, you will continue to receive the same monthly housing allowance payments that you received for resident training until 12/21/20, or until the school resumes normal operations of resident training. We’re working to immediately implement the new changes.

In order to avoid confusion and the need to make multiple changes to enrollments, VA is asking all schools to temporarily refrain from making any adjustments to enrollment certifications if training has changed due to COVID 19.

VA website: www.benefits.va.gov/gibill  and visit their Facebook page  www.facebook.com/gibillEducation

 
Veterans Services Summer 2020 (next semester) Guidance: 

We encourage you to continue your education and register for summer courses. 

We are testing a new VA certification request (VCR) form that does not require printing. The “remote VCR” will be a fillable PDF so that you can attach it in an email to your PBSC veterans academic advisor for signature and submission for processing. Please know that Adobe Acrobat Reader is free to download and is required to properly complete the remote VCR.

Our VA deferment and VA out-of-state fee waiver forms will also be updated in the same way for remote submission.  

 
PBSC Veterans Academic Advisors: 

Lake Worth Campus| Christopher Shanks| shanksc@palmbeachstate.edu  

Boca Raton Campus| Erica Weissman| weissmae@palmbeachstate.edu 

Palm Beach Gardens Campus | Ashton Davis | davisa@palmbeachstate.edu  

Loxahatchee Groves/Belle Glade Campuses | John Maloney | maloneyj@palmbeachstate.edu 

If you lost your employment and cannot cover your living expenses, please contact Michelle Wilks at 561-868-4003 to request assistance.
Currently, remote instruction is scheduled to continue through the Spring 2020 semester.

All students are encouraged to contact any Bachelor’s Advisors, they are available via email until further notice. You can contact them at the following:

PBSC continues to offer ways in which students can stay engaged with nutritional  personal health and fitness resources, such as home workouts, wellness tips, nutritional information, and physical activity resources, which can be found at www.palmbeachstate.edu/wellnesscenter

Students can also stay connected with virtual student activities by clicking on https://palmbeachstate.campuslabs.com/engage and by visiting PBSC social media pages.

Remote tutoring is available for most PBSC courses. Tutors are available online:

  • Monday through Thursday 9am – 9pm
  • Friday 9am – 6pm
  • Saturday and Sunday 9am – 9pm.

You can sign up for an appointment and meet a tutor virtually at https://palmbeachstate.mywconline.com/

The United States Citizenship and Immigration Services (USCIS) relaxed, two weeks ago, online education regulations for you as international (F-1) students amid the coronavirus threat. You can online enroll in classes full time either from within the U.S. or outside of the country and maintain your F-1 status.
If you maintain your status by remaining in classes until the end of the Spring ’20 term, you will be eligible for the summer break and the five-month rule will not apply for you to come back in August.
You may stay in the U.S. on an expired F-1 visa as long as you maintain your immigration status by being in possession of a valid I-20 and by meeting normal enrollment requirements. (Canadian citizens do not need a visa to enter the U.S.
If you leave the U.S. and your visa will have expired by the date you wish to re-enter the U.S., then you will need to obtain a new visa at a U.S. Embassy or Consulate before you can re-enter the U.S. (Canadian citizens do not need a visa to enter the U.S.) The U.S. State Department announced on March 18th that routine U.S. visa issuance has been suspended indefinitely worldwide.
You must be physically in the U.S. at the time you submit your Optional Practical Training (OPT) application. Our office will continue to process OPT applications as soon as we receive your submitted request.
Yes, you will need to update your records immediately through Pantherweb

 


Contact Us with Questions: Livechat Available


Department | email | web | phone | times of operation
Dept Email Phone #1 Phone #2 Toll Free Hours
Enrollment enrollmt@palmbeachstate.edu 561-967-7222  561-868-3350 866-576-7222 8AM - 5PM
Admissions enrollmt@palmbeachstate.edu 561-967-7222  561-868-3350 866-576-7222 8AM - 5PM
Registration enrollmt@palmbeachstate.edu 561-967-7222  561-868-3350 866-576-7222 8AM - 5PM
IT Help Desk help.palmbeachstate.edu (to open a ticket) 561-868-3100    

M - TH: 8AM - 8PM

IT Help Desk help.palmbeachstate.edu (to open a ticket) 561-868-3100     F: 8AM - 6:30PM
IT Help Desk help.palmbeachstate.edu (to open a ticket) 561-868-3100     SA: 8AM - 3:30PM

 


Barriers to attending Virtual Classes Spring 2020?


Note: Palm Beach State College username & password required

 


A message from President Ava Parker 


 


Important Updates & Information


Career Center: Career Center staff are available remotely. Remote appointments (Skype, email and phone) can be booked online through Starfish Please continue to use Handshake for your job search needs, resume reviews, networking and registering for career workshops. For other questions please email careercenter@palmbeachstate.edu and continue to use the resources available on the career center webpage. 

Visit our vast library of financial aid How to videos to find all the answers to your questions.

Legal Aid Society of Palm Beach County, Inc. Health Advocacy Project

FIVE TIPS for HOMEOWNERS AND TENANTS DURING PANDEMIC 2020

These are tips for you to consider as a homeowner, renter of your apartment, house, condominium or mobile home, referred below as a dwelling. Many of these tips DO NOT apply to room rentals. Tips regarding mobile homes may require more explanation. These tips are not legal advice. If you need legal advice for your specific question/circumstance, you should consult with an attorney. Each case has specific responses.

 

NOTE:

Per the 15th Judicial Circuit Order: Administrative Order 12.510 Mitigating Measures in Response to COVID-19*:

 

  • All scheduled foreclosure sales are hereby cancelled up to and including May 1,
  • Non-essential court proceedings will be suspended beginning March 18, 2020 through the end of business on May 1, 2020, unless the presiding judicial officer determines that the matter may be effectively conducted remotely with all parties using communication For more information, see AO 12.510.
  • Please note that pursuant to the Clerk’s information, new eviction matters are being accepted, however the writ of possession (a court order that allows the owner of the property to take physical possession) are not being issued by the court or served by PBSO until the end of the month (presumably March 31, 2020).
  • *This Administrative Order (AO) is not to be misinterpreted as a time to not pay your mortgage or rent, if you can. There are legal consequences that will eventually be enforced.

 

TIP #1: If you have loss income, or you will likely lose income, and you know that you will not be able to pay your mortgage or rent, then you should put your mortgage company or landlord on notice now so that you can prepare for the worst case scenario.

 

For Homeowners: inquire about whether there is a forbearance (in the context of a mortgage process, a forbearance is a special agreement between the lender and the borrower to delay a foreclosure. When mortgage borrowers are unable to meet their repayment terms, lenders may opt to foreclose. To avoid foreclosure, the lender and the borrower can make this type of agreement.) or another option. But, do not wait until you are months behind in paying.

 

Re: Homeowner’s or Condo Associations- please inquire on what options are available if you cannot pay. Do not wait until you’re 1-month delinquent, or the association can file a foreclosure.

 

For Renters: discuss your financial situation with your landlord now, so that you can make incremental payments, where applicable.


TIP #2: Pay your mortgage/rent on time and always have proof of payment, e.g., pay by personal check; pay by cashier’s check or money order with the “pay to” portion filled out and keep the proof stub. It is recommended that you do not pay in cash, but if you pay by cash, get a receipt always and pay to the authorized person.

 

TIP #3: Foreclosure/Eviction demands must be in writing. If you receive written notice from your mortgage company, or your landlord, please immediately seek legal advice and counsel from a Florida licensed attorney.

 

TIP #4: FOR RENTERS ONLY: The landlord is required to rent a dwelling that is fit to be lived in. It must have working plumbing, hot water and heating, be structurally sound and have reasonable security, including working and locking doors and windows, and it must be free of pests. The landlord also must comply with local health, building and safety codes. If the landlord has to make repairs to make the dwelling fit to live in, the landlord must pay. During this time of a pandemic, and orders of closures from Gov. Ron DeSantis, you should take all the precautions of someone coming inside your home to make repairs, however, if the repairs needed are essential to your survival, then you should do what is needed. If your landlord does not make the necessary repairs within 7 days, please contact a Florida licensed attorney.

 

TIP #5: Do not miss paying your mortgage and/or rent if you can make the payment. During this time of delay, if you are currently behind, you should attempt to communicate with your mortgage company/landlord about getting caught up. But, do not receive notice and not take action. You should always open your mail and/or read correspondence received from your mortgage company and/or landlord.

 

PLEASE DO NOT MISINTERPRET THESE TIPS AS LEGAL ADVICE ON YOUR CASE. EACH CASE AND THE SURROUNDING FACTS HAVE DIFFERENT LEGAL CONSEQUENCES. PLEASE ALWAYS CONSULT WITH A FLORIDA LICENSED ATTORNEY WHEN YOU ARE FACED WITH LEGAL ISSUES.

 

  • The last day to add/drop (100% refund) for Session 4 courses has been changed to Wednesday, March 25 (NOT March 10th).​
  • The last day for Student Withdrawal: Tuesday, April 14 (NOT March 30th) for the following sessions:​
    • Session 1 (Spring full 16-week term) ​
    • Session 3 (14-week term)​
    • 12-week session ​

Note: Professional Development Day has been canceled, so students and faculty, please note: this date is now a day of instruction. Staff: this date is now a duty day.

The Health Care District of Palm Beach County has clinics in West Palm Beach, Lantana and Delray Beach open for those who experiencing Coronavirus symptoms and need to see a doctor.

Appointments: 561 642-1000 - option 1.

They is currently no online presence, as this is an impromptu response to the crisis. There are Spanish or Creole languages options available. They are accepting patient with or without insurance.

If you find that you are having a hard time finding child care, we are here to help. If you have questions about child care options, please call our Family Resource Line: 561.514.3300.

Early Learning Coalition of Palm Beach County https://www.elcpalmbeach.org/parent-coronavirus

The Florida Department of Education has directed all Florida College System institutions to deploy all available resources to operate virtually or through other remote means for the remainder of the 2020 spring semester. 

Palm Beach State College remains open virtually and will continue to provide its services to students remotely through the end of the semester. Remote instruction will commence Monday, March 23, and continue until the end of the spring semester.

Transitioning to Remote Work

The College continues to transition its faculty and staff to remote working locations. By Monday, March 23, as many members of the PBSC family will be fully functional to provide their services virtually or remotely. If an individual cannot perform job duties as assigned they will work with their supervisor and Human Resources to develop an alternative plan of work, if possible.

Step by Step Protocol for Possible Exposure/Exposure to Coronavirus (COVID-19)

If you are a member of the PBSC community and feel that you or someone you know have been exposed to the Coronavirus (COVID-19) please adhere to the following protocol:

Faculty/Staff:

  1. Contact immediate supervisor and Office of Vice President of Business and Administration Services
  2. Immediate supervisor to contact security personnel who will make a detailed report of the situation to include locations, classes, instructors and students possibly exposed
  3. Buildings and areas known to be occupied by possibly exposed individual will be immediately vacated and locked down by security
  4. Sign reading “Restricted Area Do Not Enter Authorized Personnel Only will be posted at entries.”

  1. Security personnel will notify facilities to arrange to necessary cleaning:
  2. Building will be closed, and access denied until tests of individuals are confirmed
    1. If test results are negative, the building will be cleaned and disinfected by the regular in-house staff before entry is allowed
  3. If individual is not tested, building will be closed for two weeks, which is the suggested incubation period for the Coronavirus (COVID-19)
  4. Affected Individuals will be advised to self-quarantine

Students:

Contact your specific campus student dean:

  1. The dean will contact the Office of the Vice President of Business and Administration Services
  2. The Vice President’s office or Deans Office will contact security personnel who will make a detailed report of the situation to include locations, classes, instructors and students possibly exposed
  3. Procedures for lockdown and cleaning will be followed
  4. Individuals will be advised to self-quarantine

 

If a member of the PBSC community and test positive for Coronavirus (COVID-19):

  1. In addition to the previous protocols, we will follow CDC Guidance for Institutions for Higher Education (IHE) along with local health officials.  See link attached and scroll down to GUIDANCE FOR IHE WITH IDENTIFIED CASES OF COVID-19 IN THEIR COMMUNITY.  First step noted is to talk with local health officials and follow their guidance. The Safety and Risk Management Team will be the liaison.  Bob Priolo, John Garofalo and Claude Edwards have formed the Operations Emergency Response Team or Task Force for this pandemic and developed the majority of this protocol.
  2. Affected Buildings will be immediately locked down, remediation cleaning procedures will commence by outside vendor

 https://www.cdc.gov/coronavirus/2019-ncov/community/guidance-ihe-response.html

 

This Emergency Protocol is in compliance with FS 287.057(3)(a) and Administration Code 6A-14.0734(3).  District Facilities will assist the Campus with procuring the required remediation, cleaning and disinfection

COMMUNICATION here is obviously very important, especially for people who may come in contact with the affected student or faculty member.

This interim guidance is based on what is currently known about the transmission and severity of coronavirus disease 2019 (COVID-19).

 


 


Academic Advisors


Have a question, or need guidance about classes and grades? Your academic advisors are here to assist you. Use the link below to search for an advisor by campus.


Libraries (3 Campuses) + online classes resources


Our libraries play an important role in support of teaching, learning, research and other activities.

Lake Worth:

closed

Palm Beach Gardens:

closed

Belle Glade:

Closed

.


Admissions, Registration, Dual Enrollment Contact Information

Contact Us at Palm Beach State College. Remember we are still here for you virtually!


Admissions/Registration Offices: Email contacts are listed below. Documents may be emailed, but keep in mind some documents still may need to be sent via “Secure Electronic” methods or sealed and mailed to the address in the transcript request form listed below in order to be considered official, but specific inquiries may be emailed to the contacts below:

Campus

Email

Belle Glade

westadmissions@palmbeachstate.edu

Boca Raton

southadmissions@palmbeachstate.edu

Lake Worth

centraladmissions@palmbeachstate.edu

Loxahatchee Groves

loxgrovesadmissions@palmbeachstate.edu

Palm Beach Gardens

northadmissions@palmbeachstate.edu

International Admissions

international@palmbeachstate.edu

Dual Enrollment

DualEnrollment@palmbeachstate.edu

Enrollment Call Center - 5 Campus Locationss

If you have questions surrounding these issues, we are here to answer them for you.

  • Pell Grant Eligibility 
  • Summer & Fall Enrollment Questions
  • Testing
  • Admissions 
  • Financial Aid 

Ph: 561-967-7222 or 561-868-3350

Toll Free: 866-576-7222

Email: enrollmt@palmbeachstate.edu

 

 

 

 

 


Online Tutoring: Student Learning Centers (SLC)

Ph: 561-862-4485


Beginning Monday, March 23, Palm Beach State College Student Learning Centers will be offering fully online tutoring for students. 

 

Appointment times are Monday, Tuesday, Wednesday, and Thursday from 9:00am – 9:00pm; Friday from 9:00am – 6:00pm; Saturday and Sunday from 12:00pm – 9:00pm.

 

You can begin setting up your appointment with these easy steps:

  1. Got to: https://palmbeachstate.mywconline.com/
  2. REGISTER for an account.
  3. Click on the tutoring schedule you need.
  4. Click on the time you would like.
  5. You are all set! Log back into WCONLINE at the time and day of your appointment to begin receiving help!
    1. We do same day appointments as well!

 

If you need additional help or have questions, please call 561-862-4485.

 

You can also visit  https://www.palmbeachstate.edu/slc/ for more information.

 


Virtual classes resources


The PBSC, IT Service Desk is currently available by phone or chat M-F 8:00AM - 5:00PM.

To chat with us, click here and click the Live Chat button on the right.

To call, please dial 561-868-4000 and press 1 to be directed to student technical support.

If you need to contact us outside of our operating hours, submit a ticket here and we will return your message during operating hours."

 

Download and Install Office (Skype for Business, Word, Powerpoint, Excel, Access)

Once there, select Apps & devices

 

 

Student Password Reset

Use your PBSC email address (username@my.palmbeachstate.edu)

 

 

Two-Factor Authentication Information

 

 

Temporary Access to Adobe Creative Cloud

Visit https://creativecloud.adobe.com and use your school credentials to sign in (ex. clarkm@my.palmbeachstate.edu).

If prompted, select Company or School Account and then enter your password. Or provide your credentials in your school’s login screen.

From the Creative Cloud website, browse for and download your desired app. Click Apps on the top of the page to view all apps.

 

Students can get access to some free (Win 10) and highly discounted software applications at this site:

https://palmbeachstate.onthehub.com/

 


Veterans Services

Ph: 561-868-3380


Veterans Services Spring 2020 (current semester) COVID-19 Guidance:

PBSC’s Veterans Success Center and Veterans Resource Centers are operating virtually and will continue to provide services to our student veterans remotely until further notice. You may call our main line at 561-868-3380 to leave a message for phone assistance. Be sure to leave your student ID, call back number and a detailed message so that we can better assist you. We will post guidance updates and communications from our department and VA Education at www.palmbeachstate.edu/VeteransServices. We await further guidance from VA Education to schools.

U.S. Department of Veterans Affairs: VA Education's Message to Beneficiaries and Schools

We have worked with Congress to preserve GI Bill benefits for those of you impacted by COVID-19 during this difficult time. The Senate and House passed S.3503 and the bill is headed to the President to sign, which will give VA the authority to continue GI Bill payments uninterrupted in the event of national emergencies.

The new law allows VA to pay education benefits regardless of the fact that your program has changed from resident training to online training. Also, you will continue to receive the same monthly housing allowance payments that you received for resident training until 12/21/20, or until the school resumes normal operations of resident training. We’re working to immediately implement the new changes.

In order to avoid confusion and the need to make multiple changes to enrollments, VA is asking all schools to temporarily refrain from making any adjustments to enrollment certifications if training has changed due to COVID 19.

VA website: www.benefits.va.gov/gibill  and visit their Facebook page  www.facebook.com/gibillEducation

 
Veterans Services Summer 2020 (next semester) Guidance: 

We encourage you to continue your education and register for summer courses. 

We are testing a new VA certification request (VCR) form that does not require printing. The “remote VCR” will be a fillable PDF so that you can attach it in an email to your PBSC veterans academic advisor for signature and submission for processing. Please know that Adobe Acrobat Reader is free to download and is required to properly complete the remote VCR.

Our VA deferment and VA out-of-state fee waiver forms will also be updated in the same way for remote submission.  

 
PBSC Veterans Academic Advisors: 

Lake Worth Campus| Christopher Shanks| shanksc@palmbeachstate.edu  

Boca Raton Campus| Erica Weissman| weissmae@palmbeachstate.edu 

Palm Beach Gardens Campus | Ashton Davis | davisa@palmbeachstate.edu  

Loxahatchee Groves/Belle Glade Campuses | John Maloney | maloneyj@palmbeachstate.edu 

 

 


Students: FREE resources for you


XFINITY WIRELESS & HOTSPOTS

Comcast is providing free access to Xfinity WiFi service to everyone (we have over 18 million hot spots nationwide) for the next 60 days starting on 3/13/2020.  This includes existing Comcast consumers & non-Comcast consumers.

 

Please feel free to share this message with any employees at Palm Beach State College or students that need to stay connected to the internet for education, work, and personal health reasons.

 

For a map of Xfinity WiFi hotspots, visitwww.xfinity.com/wifi. Once at a hotspot, consumers should select the “xfinitywifi” network name in the list of available hotspots, and then launch a browser.

 

SPECTRUM

Phone number to call 1-844-488-8395, select option for sales

Free Internet for 60 days, Up to 100 mbps

Can choose household installation (fees waived) or can choose to access open WIFI at select businesses with Spectrum service.

Student has to contact Spectrum to cancel after the 60 days.
Eligible Students (pre-K through College)

Cannot have a past due balance or any spectrum services within the last 30 days

One thing to consider, Spectrum does business in Florida,  may not be in all areas.

 

1.  FREE Online Shipping Offer: Visit the campus store website https://www.bkstr.com/palmbeachstcentralstore/home for Free Shipping on all items with no minimum purchase. This includes various formats of course materials, supplies, apparel, technology and more. 

 

2. Access to eBooks AT NO ADDITIONAL CHARGE: Visit the campus store website https://www.bkstr.com/palmbeachstcentralstore/home to gain access to eBooks at no additional charge with your .edu email address. You can access up to 7 eBooks for the designated period free of charge.

 

3.  FREE Access to Lumen Learning OER Courseware: Lumen Learning, our OER partner, is offering FREE access to courseware to help supplement content, and offer additional resources to faculty, click here for the Lumen offer.

 

4. Free Shipping on Rental Returns & Deadline Extensions: The campus store is offering free shipping return labels and is also extending the non-return period without penalty to assist with increased returns by mail. Click the COVID-19 message on the home page of the campus store website https://www.bkstr.com/palmbeachstcentralstore/home.

 

Partners help each other out in times of need, and Follett is very fortunate to have your Institution as our partner.

 

 


Students:  Services Available to you


The Panther’s Pantry, located on the Lake Worth campus, will be opened until Friday 3/20/2020.  Please contact the Counseling Center at 561-868-3980 or via Live Chat option, to schedule an appointment to pick up your pre-packaged food. Beginning Monday 3/23/2020 the Panther’s Pantry will be temporarily closed until further notice.  Please continue to check the Panther’s Pantry webpage for updated information.  For a list of related resources, please check the student development webpage for a list of food pantries and additional resources available throughout Palm Beach County. 

 

The Ombudsman Service is an alternative opportunity to resolve conflict. Students experiencing issues, complaints or disputes may begin their process for an informal resolution with the Office of the Ombudsman. Please contact the Ombudsman at (561) 868-3375.

 

The Center for Student Accessibility (CSA) will provide information and advising appointments to students via email, Skype conference call, or Skype online video meetings.

Skype communication will be coordinated between students and advisors or managers.

When students are contacting CSA, they should have their student id number available and be prepared to verify their identity to continue to protect their privacy. Students are to make accommodation requests by email to their assigned advisors. New students may make accommodation requests by contacting the manager of the campus of their choice.

The hours for CSA will be Monday to Thursday from 8 a.m. to 7 p.m. and Friday from 8 a.m. to 5 p.m.

Contact information per campus is listed below. We look forward to serving you!

Belle Glade & Loxahatchee Groves

Boca Raton

Lake Worth

Palm Beach Gardens

District

Please find the contact information for the Counseling Center below. Information is listed by student concern topic.

Suicidal

Monday - Friday from 9 a.m. to 5 p.m.

  • Student Counseling Center: 561-868-3980
  • Security Department: 561-868-3600

Afterhours (Monday - Friday from 5 p.m. to 9 a.m.; Saturday and Sunday available 24 hours)

  • Local Law Enforcement - Call 911

Emotional Distress - Nonsuicidal (i.e. sobbing, relationship issues, worrying, negative thoughts or feelings)

Monday - Friday from 9 a.m. to 5 p.m.

Student Counseling Center

Afterhours (Monday - Friday from 5 p.m. to 9 a.m.; Saturday and Sunday available 24 hours)

  • Call 211

Food and Housing and Insecurities and Employment Issues

Monday - Friday from 9 a.m. to 5 p.m.

PERC Center

Afterhours (Monday - Friday from 5 p.m. to 9 a.m.; Saturday and Sunday available 24 hours)

  • Call 211

 Mobile Medical Clinic

The Mobile Medical Clinic will not be on campus until further notice. Please see local healthcare providers or visit the emergency room.

PERC services are only available to registered Palm Beach State College students.

Please find the contact information for the Panther Empowerment Resource Center (PERC) below. Information is listed by student issue topic.

Facing Eviction

Monday - Friday from 9 a.m. to 5 p.m.

After Hours


Have a 36-hour eviction notice

Monday - Friday from 9 a.m. to 5 p.m.

After Hours

  • Call 211

Wish to be screened for SNAP or Medicaid eligibility


Assistance applying for SURF (emergency mini grant)


 Locate childcare, medical, dental clinics, food pantries

On-site Testing Centers will remain closed until further notice. Testing Centers will proctor remotely and follow the procedures below:

 

  • Testing hours will be limited from 8:00am – 7:00pm
  • Make your appointment(s) for all the tests below through Bookings.
  • Testing is limited to the following exams:
    • PERT – Placement and Dual-Enrollment
    • TABE – Testing for Limited Access Programs
    • Distance Learning – for classes originally designated as Distance Learning classes
    • Accuplacer (ESL & CLM)
      • Make a Bookings appointment. Testing will be through Accuplacer/Examity. Credit/Debit card payment of $25 directly to Examity. Details at https://examity.com/accuplacer-faq/
    • HESI
      • Make a Bookings appointment. Distance Testing through Elsevier/Prometric. Proctoring fee of $30 payable via PantherWeb.

 

Guidelines for Remote Testing

  • Photo ID must be shown before testing. Acceptable IDs include:
    • Current driver’s license
    • State approved ID
    • College ID
    • Current passport
  • You must test alone in a quiet room without disruptions.
  • Food and drink are not allowed while testing.
  • Scratch paper is allowed along with a standard pen/pencil.
  • Breaks are not allowed.

 

Technology requirements

  • Tests can only be administered on a desktop computer or laptop.
  • The device must have a webcam and microphone (built-in or external)
  • Connection to network with sufficient internet speed: at least 2 Mbps download speed and 2 Mbps upload
  • Operating systems: Windows 7 or newer, Mac OS X 10.8 (Mountain Lion) or newer
  • Browser with pop-up blocker disabled: Google Chrome v47 or later, Mozilla Firefox v41or later, Internet Explorer v10 or later, Microsoft Edge v12 or later, Apple Safari v6 or later
  • Students can check their system requirements here.

 

 

TRiO Student Support Services will continue to provide TRIO students with accessible services via email currently. The TRiO SSS student must contact their assigned advisor via the option below to schedule a virtual appointment.

Contact Information:

 


A message from IT security 


The COVID-19 pandemic and the mass transition to a remote workforce has created the perfect platform for cyber criminals to take advantage of the resulting fear and confusion. The cybersecurity community has found evidence that hackers have created numerous fake websites and mobile apps related to the Coronavirus. The Information Security Office would like to remind everyone to remain vigilant.

The following 5 tips can reduce your chances of becoming a victim:

  • Beware of fake websites and links. If you are not familiar with a site, please do not visit it.
  • Do not forward links or e-mails if you’re not sure they are safe.
  • Be hypervigilant of phishing e-mails, especially Coronavirus related ones.
  • Do not download unnecessary mobile apps and/or computer applications.
  • Never click “Remember Password” in your browser.
As we practice the CDC recommendation to continuously wash our hands to remain healthy, let us also be mindful to practice cyber hygiene.

 


Faculty & Staff: Important Web Links | HR | Remote Instructions


The Families First Coronavirus Response Act (FFCRA or Act) requires certain employers to provide their employees with paid sick leave and expanded family and medical leave for specified reasons related to COVID-19.

These provisions will apply from April 1, 2020 through December 31, 2020. 

  • Two weeks (up to 80 hours) of paid sick leave at the employee’s regular rate of pay where the employee is unable to work because the employee is quarantined (pursuant to Federal, State, or local government order or advice of a health care provider), and/or experiencing COVID-19 symptoms and seeking a medical diagnosis; or
  • Two weeks (up to 80 hours) of paid sick leave at two-thirds the employee’s regular rate of pay because the employee is unable to work because of a bona fide need to care for an individual subject to quarantine (pursuant to Federal, State, or local government order or advice of a health care provider), or to care for a child (under 18 years of age) whose school or child care provider is closed or unavailable for reasons related to COVID-19, and/or the employee is experiencing a substantially similar condition as specified by the Secretary of Health and Human Services, in consultation with the Secretaries of the Treasury and Labor; and
  • Up to an additional 10 weeks of paid expanded family and medical leave at two-thirds the employee’s regular rate of pay where an employee, who has been employed for at least 30 calendar days, is unable to work due to a bona fide need for leave to care for a child whose school or child care provider is closed or unavailable for reasons related to COVID-19.

 

Working Remotely

The transition for faculty and staff to remote working environments has been challenging, but also rewarding. The eLearning and IT teams have been working around the clock to ensure that faculty and staff are prepared, functioning and ready to assist students in their new academic environments.

For additional resources in working remotely, please visit the Faculty/Staff section of the dedicated PBSC coronavirus (COVID-19) update page.

Protective Measures for Vulnerable Populations

As the coronavirus (COVID-19) pandemic continues, it is important to discuss Florida Gov. Ron DeSantis’s Executive Order 20-83, which was issued Tuesday, March 24. The College strongly encourages all applicable students and employees to take note of this order.

The order, in part, urges persons over age 65 and those of any age with serious underlying medical conditions that place them at high risk of severe illness from the coronavirus (COVID-19) to stay home. Should you fall into one or both of these categories and are not already working remotely, please inform your supervisor immediately so alternative working arrangements can be made.

Supervisors should work with any such employees in their areas to immediately complete and implement an alternative work arrangement. If the employee’s duties cannot be performed remotely, supervisors should coordinate with their leaders and Human Resources to discuss all possible alternatives. 

You can review the governor’s executive orders as they are posted online by clicking here

 Resources that require Employee Remote Desktop

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eLearning continues to support student and faculty, contact us via email/phone for remote assistance.   


Sidney Beitler, Ed.S.

Director, eLearning

Phone: 561.862.4782

Email: beitlers@palmbeachstate.edu
Web: Palm Beach State eLearning

Purpose:

  • Develop implementation plans to move courses from a traditional format to provide remote accessibility to courses during an
  • All LMS functionality are available for all course as faculty bring their content online during campus closure. Support resources will be available for both faculty and students.
  • This plan allows for flexibility as conditions

 

Steps:

  • Faculty gain familiarity with the LMS’ most basic
    • How to setup the course
    • Determine how to deliver course
    • Find creative ways of converting on site classroom activities into online
    • Utilize Blackboard Collaborate Ultra for synchronous virtual class

 

  1. Online Course Content
    1. Fully online courses continue to deliver
    2. Hybrid courses – conversion of course content to a digital format by:
      1. Convert entire course to an online
      2. Convert half of the course with the use of synchronous and asynchronous tools.
        1. Synchronous learning refers to a learning event in which a group of students are engaging in learning at the same time. https://en.wikipedia.org/wiki/Synchronous_learning
        2. Asynchronous learning is a student-centered teaching method that uses online learning resources to facilitate information sharing outside the constraints of time and place among a network of people. https://en.wikipedia.org/wiki/Asynchronous_learning
      3. Component courses and Gradebook courses are face-to-face classes will require the following steps – tutorials are available for both faculty and students in all GB and Component courses:
        1. Communicate with students to advise of changes and expectations and all plans during the times of transition, including when returning to original schedule.
        2. Review course syllabus and determine what will need to change during the transition (course policies, due dates, assignment and tests).
  • How Faculty deliver content to students remotely will need to be addressed. Many tools are available such as Blackboard Collaborate (online lectures), video lectures, various multimedia tools, discussion boards, Blackboard assessments, and other various

 

  1. Blackboard Collaborate to deliver lectures during scheduled class dates/times (Tutorial available through Support Tab inside all courses).
  2. Assignments and Assessments (Tutorial available through Support Tab inside all courses).
  3. Gradebook – recording of all grades in Grade Center (Tutorial available through Support Tab inside all courses).
  1. Student Engagement – creating alternatives for off-line activities to online
    1. Asynchronous Activities and
      1. Discussions (Tutorial available through Support Tab inside all courses).
      2. Assignments (Tutorial available through Support Tab inside all courses).
  • Tests and Quizzes (Tutorial available through Support Tab inside all courses).
  1. Having students watch or create videos and other multimedia items (Tutorial available through Support Tab inside all courses).
  2. Research
  1. Synchronous Activities and
    1. Collaborate – web conferencing tool in
      1. Delivery of lectures during scheduled class time - be sure to record sessions.

 

Getting Started:

  • Check with Associate Deans for information about required guidelines and
  • Select tools that can accomplish the tasks in the easiest method for you and your students.
  • Faculty can use both synchronous and asynchronous

 

Strategies

  • Communication is key for success – describe to students how to communicate, frequency of communication for expectations – questions and
  • Course Materials availability – be organized/ timely, concise, text and multimedia, accessible by computer, tablet and mobile
  • Lectures – keep accessibility in mind, record lectures, allow students to ask

  • Lab sessions – in the interim, consider activities that do not require physical presence in the lab such as procedures, data analysis, virtual labs with simulations (i.e. Merlot, publishers). Associate Deans are working on the best way to deliver these
  • Foster communication and collaboration among students. Utilize asynchronous tools and synchronous tools to best deliver your course content. Please provide clear expectations and ensure students participate by applying points in
  • Collect Assignments utilizing your Blackboard courses. Please instruct students to use common software such as Word documents when submitting

 

Assess student learning

  • Monitor student participation and record attendance in synchronous collaborate sessions.
  • Tests/ Quizzes to measure understanding of
  • Publisher Test Banks can be a good resource that can be loaded to the
  • Secure exams – may need to adjust expectations when facilities become

Palm Beach State College continues to monitor the evolving COVID-19 outbreak. The following are resources available to Palm Beach State College employees during this time of concern.

Florida Blue – Waiving copays and deductibles related to medical testing for the virus for members. Members should consult their health care provider if they are experiencing symptoms linked to the coronavirus, such as mild to severe respiratory symptoms, such as a cough and difficulty breathing, and a fever. If testing is needed, Florida Blue supports the work of providers, the Florida Department of Health and the Centers for Disease Control and Prevention to ensure COVID-19 testing is available. The tests are provided at no cost by state and federal health authorities and may soon be available at other laboratories.

Florida Blue will increase access to prescription medications by waiving early medication refill limits on 30-day prescription maintenance medications (consistent with member’s benefit plan) and/or encouraging members to use 90-day mail order benefit. Florida Blue will also ensure formulary flexibility if there are shortages or access issues. In the event of shortages or access issues, members will not be liable for the additional charges that stem from obtaining a non-preferred medication. Additional information can be found at www.Floridablue.com or by calling 1-800-352-2583.

New Directions EAP - members can talk to specially trained behavioral health counselors at no cost via a 24/7 toll-free help line at 833-848-1762. Additional information on the virus and precautions to take are available on their website at www.ndbh.com.

Teledoc – Members are strongly encouraged to take advantage of virtual care options in their plans for less serious medical issues. Seeking in-person care may lead to further spreading of the coronavirus. Please visit www.Teledoc.com or call 1-800-Teledoc.

Florida Department of Health – Resources on what you need to know and FAQs as well as locations for all Community Health Centers . Please visit www.floridahealth.gov. FDOH has opened a COVID-19 Call Center at 1-866-779-6121. Agents will answer questions Monday through Friday, 8 a.m. to 5 p.m.

 

You and your family’s health are always our priority. We’re here to help you stay safe and help you get the care and information you need. If you have questions or need clarification regarding benefits, please feel free to contact the benefits team at benefits@palmbeachstate.edu.

 


PBSC Community: Wellness Center


 


PBSC Coronavirus (COVID-19) Past Updates


Dear Panther Family,

As the College comes to the close of its first week of remote instruction, the new normal of Palm Beach State College has begun to take shape. As the situation surrounding the coronavirus (COVID-19) continues to develop, it remains imperative that the entire PBSC community stay connected and updated on all aspects of this unprecedented event.

Non-Essential Business Classification

As many counties and municipalities are beginning to institute “Stay-at-Home” orders, it is important to clarify what businesses are considered “non-essential” or “non-critical” and how these orders affect Palm Beach State College.

Please be advised that public colleges and universities are not included in these orders, as these entities do not have jurisdiction over Florida College System (FCS) and State University System (SUS) institutions.

In any case, the College has remained steadfast in preserving the safety and health of all students, faculty and staff by maintaining open communication with local and state health officials and following all Centers for Disease Control and Prevention (CDC) guidelines as they are related to the coronavirus (COVID-19). The College encourages the entire PBSC community to stay home and safe, but please understand that it is necessary for limited personnel to be on our campuses in order to provide the services necessary to continue academic instruction.

Student Laptop Loans and Distribution

In the College’s continuing efforts to maintain remote academic instruction and provide PBSC students with the necessary tools for success, Palm Beach State College is excited to announce that a limited number of laptops and other peripheral devices will be available to students on loan through Friday, May 8.

For students to request a device, they must contact their campus library director or administrator:


The campus library director or administrator will work with each request and discuss the loan procedure, arrange the distribution point on campus, verify the student’s identity and ensure the student signs the laptop agreement.

Distribution of laptops and other peripheral devices will occur Friday, March 27 – Friday, April 3 between 9 a.m. – 5 p.m. at separate times and locations designated by each campus representative. Devices must be returned no later than close of business day on Friday, May 8.

Please be advised that students will be required to log on to their loaned devices while on campus for it to function properly off campus. The College will enforce all CDC guidelines related to the coronavirus (COVID-19) outbreak in order to maintain a safe space for distribution to occur.

Working Remotely

The transition for faculty and staff to remote working environments has been challenging, but also rewarding. The eLearning and IT teams have been working around the clock to ensure that faculty and staff are prepared, functioning and ready to assist students in their new academic environments. For additional resources in working remotely, please visit the Faculty/Staff section of the dedicated PBSC coronavirus (COVID-19) update page.

Protective Measures for Vulnerable Populations As the coronavirus (COVID-19) pandemic continues, it is important to discuss Florida Gov. Ron DeSantis’s Executive Order 20-83, which was issued Tuesday, March 24. The College strongly encourages all applicable students and employees to take note of this order.

The order, in part, urges persons over age 65 and those of any age with serious underlying medical conditions that place them at high risk of severe illness from the coronavirus (COVID-19) to stay home. Should you fall into one or both of these categories and are not already working remotely, please inform your supervisor immediately so alternative working arrangements can be made.

Supervisors should work with any such employees in their areas to immediately complete and implement an alternative work arrangement. If the employee’s duties cannot be performed remotely, supervisors should coordinate with their leaders and Human Resources to discuss all possible alternatives.

You can review the governor’s executive orders as they are posted online by clicking here.

Palm Beach State College Cares

For additional updates please visit our Coronavirus (COVID-19) update website. This website contains all updates from the College as it pertains to the campus operations, remote instruction and virtual services. You will also find the latest information from local, state and federal health officials on how to protect yourself and those around you.

The College understands the challenges you are experiencing during these extremely difficult times, so please know that Palm Beach State College will stick with you and support you.

Thank you, be well and remember to remain Panther Proud and Panther Strong!

Update #1

Dear Panther Family,

This has been a historic transition for Palm Beach State College. Throughout our storied past we have encountered several obstacles but none that compares to what we are currently facing. Amid this unprecedented situation, you have all persevered and are prepared to tackle the challenges we face today.

To the students of Palm Beach State College, there has been no greater effort seen to adjust to our new normal and take on the challenge of remote instruction in such a positive way. These panther students are truly the engine that keep this college going and their dedication has everyone at the College impressed and impassioned.

Please be assured that Palm Beach State College and the entire leadership team are working on the issues that you are thinking about and experiencing in order to anticipate matters that will be front and center in the future. The College is taking into account every message, social media comment and concern received and is working with colleagues around the state to make decisions that are thoughtful, legally sound and in concert with mandates from local, state and federal authorities, including the Centers for Disease Control and Prevention (CDC).

Class is Back in Session

This week, the spring semester resumed with a transition to remote instruction. While we understand this may be a difficult shift, we understand your issues and are ready and willing to provide the assistance necessary to complete your coursework for this semester. Our faculty and staff have been preparing for the past week in order to provide our full array of services to our students in a virtual manner. All the updated hours of operation and contact information for such services can be found on our dedicated PBSC Coronavirus (COVID-19) Update Website.

Although most of the College’s classes and courses were able to make the transition to remote learning, leadership had to make the difficult decision to suspend a few courses. The College weighed every alternative before making that decision.

Blackboard Support

As we all transition into the virtual life of Palm Beach State College, it remains imperative that the College offer resources, support and assistance in learning within the Blackboard platform. PBSC has dedicated assistance provided for faculty and staff, for more information please use the following forms of contact:


Student Services FAQs

With this change in teaching method and the stresses that come along with it, we recognize that our students will have a variety of questions, concerns and issues. With that in mind, PBSC has developed a single source FAQ section dedicated to the changes the College has made as it relates to the coronavirus (COVID-19) pandemic and the changes that have occurred in our academic instruction. To view these frequently asked questions, please visit our Student Services FAQs page. This page will be updated daily as the coronavirus (COVID-19) situation develops.

PBSC Call Center

As an added method of contact, the Palm Beach State College Enrollment Processing Call Center is available to answer all your questions as they relate to admissions, registration, academic advising, financial aid, testing and a host of other academic and student service topics. To reach the call center, call 561-967-7222, 561-868-3350 or toll free at 866-576-7222, Monday – Friday, 8 a.m. to 5 p.m. You can also interact with our call center via our Live Chat feature on the PBSC website.

PBSC Libraries

Keeping spaces open on our campuses to faculty, staff and students is important in order to maintain the level of service required to properly provide an education to our students. Our libraries play an important role in support of teaching, learning, research and other activities and therefore the College has made the decision to keep the campus libraries open. The libraries allow students to utilize technology that they may not have available at home. They offer materials that students need in order to complete their coursework. Also, the libraries house several areas for faculty, staff and students to safely work and provide remote services.

The libraries will continue to strictly enforce CDC guidelines pertaining to social distancing, gathering and health precaution. Additional hand sanitizing stations have been added, maintenance staff have increased their cleaning and sanitation services to these areas and every precaution will be made in order to maintain these areas as safe as possible.

The College encourages everyone to use the library’s remote services as much as possible and here is a link to those services and resources for distance learning students: http://palmbeachstate.libguides.com/DL

The libraries at the Lake Worth, Palm Beach Gardens and Belle Glade campuses will remain open and operational for PBSC students, faculty and staff (Panther Card identification must be provided) Monday through Friday from 8 a.m. to 5 p.m. until further notice (with the exception of the Belle Glade campus which closes at noon on Fridays).

Palm Beach State College continues to actively monitor information and updates about the coronavirus (COVID-19) pandemic from the CDC, the Florida Department of Health (FDOH) and other entities with the health and safety of our students, faculty and staff as our top priority.

Thank you, be well and remember to remain Panther Proud and Panther Strong!

 

Update #2

Dear Panther Family,

In our continued effort to keep our PBSC community updated on all aspects of the coronavirus (COVID-19) outbreak, the College would like to provide an important update and let you know the steps that have been taken to address the matter.

The College has learned that a PBSC employee at the Lake Worth campus tested positive for the coronavirus (COVID-19). The College has confirmed this report through the Florida Department of Health (FDOH). This individual was last on the Lake Worth campus on Monday, March 16.

The College immediately contacted all PBSC faculty, staff and students who are known to have been in close contact with the employee. Those individuals have been advised to consult with their medical professionals and follow the Centers for Disease Control and Prevention (CDC) and FDOH guidelines as they pertain to self-quarantine.

The College has already secured all areas visited by this individual and will continue to follow CDC and FDOH protocols for remedial sanitization of these areas.

We will continue to do everything we can to keep our PBSC community safe.

For additional information regarding the coronavirus (COVID-19) pandemic, continue to check our dedicated website, monitor our social media accounts and check your college email.

 

Dear Panther Family,

Please click here to view a short message from President Ava L. Parker, J.D.

We thank everyone for their efforts in preparing the College’s transition to remote instruction which will start on Monday, March 23, and continue until the end of the spring semester May 7. Your faculty, professors and instructors are available for you to assist with the transition, so we encourage you to continue to keep in contact with them in order to assess your needs and to prepare to resume coursework next week.

Throughout this difficult time, the College’s primary focus will remain the health and safety of the PBSC community.

As we prepare for classes to resume this Monday, March 23 - here are a few updates on services for our fellow panthers:

Library Access

Our libraries play an important role in support of teaching, learning, research and other activities. In anticipation of the need to supply access to our PBSC family, beginning March 23, the libraries at the Lake Worth, Palm Beach Gardens and Belle Glade campuses will remain open and operational for PBSC students, faculty and staff (Panther Card identification must be provided) Monday through Friday from 8

a.m. to 5 p.m. until further notice (with the exception of the Belle Glade campus which closes at noon on Fridays).

The libraries will enforce social distancing protocols as dictated by the Centers for Disease Control and Prevention (CDC) and have hand sanitizing wipes available for library users. Library staff and facilities personnel have increased cleaning protocols of library equipment and spaces.

Online Tutoring Services

Beginning Monday, March 23rd, Palm Beach State College Student Learning Centers (SLC) will be offering fully online tutoring for students.

Appointment times are available Monday, Tuesday, Wednesday, and Thursday from 9:00 a.m. – 9:00 p.m.; Friday from 9:00 a.m. – 6:00 p.m.; Saturday and Sunday from 12:00 p.m. – 9:00 p.m. You can begin setting up your appointment by visiting https://palmbeachstate.mywconline.com/

If you need additional help or have questions, please visit the SLC Website or call 561-862-4485.

Panther’s Pantry

Due to depleted resources, beginning Monday, March 23rd, the Panther’s Pantry will be closed until further notice. Please continue to check the Panther’s Pantry webpage for updated information. For a list of food pantries and related resource available throughout Palm Beach County, please check the student development webpage.

Continued Coronavirus (COVID-19) Updates

For additional updates please visit our Coronavirus (COVID-19) update website. This website contains all updates from the College as it pertains to the campus operations, remote instruction and virtual services. You will also find the latest information from local, state and federal health officials on how to protect yourself and those around you.

Thank you, be well and remember to remain Panther Proud and Panther Strong!

 

Dear Panther Community,

Clarification on Remote Learning and Campus Availability

The Florida Department of Education has directed all Florida College System institutions to deploy all available resources to operate virtually or through other remote means for the remainder of the 2020 spring semester. Campuses are recommended to be closed to most regular activities, and institutions should adhere to the CDC’s guidelines for mass gatherings and community events when continuing operations that, to the greatest extent possible, support remote student learning, including delivery of educational and student services and resources.

Palm Beach State College remains open virtually and will continue to provide its services to students remotely through the end of the semester. Remote instruction will commence Monday, March 23, and continue until the end of the spring semester.

Transitioning to Remote Work

The College continues to transition its faculty and staff to remote working locations. By Monday, March 23, as many members of the PBSC family will be fully functional to provide their services virtually or remotely. For those individuals who cannot perform their duties remotely, the College is developing plans to reassign their duties, provide safe working conditions on campus (based on CDC social distancing guidelines) and ensure that all faculty and staff have job duties that can be performed throughout this period. If an individual cannot perform job duties as assigned they will work with their supervisor and Human Resources to develop an alternative plan of work, if possible.

If you are a member of the PBSC community and test positive for the coronavirus (COVID-19):

1. Students, please contact your specific campus student deans:


2. Faculty/Staff, please contact your supervisor.

If you have questions about your potential exposure to the virus, follow the Centers for Disease Control and Prevention’s COVID-19 Risk Assessment and Public Health Management Decision Making guide.

Anyone who tests positive must also follow the requirements of self-quarantine.

PBSC continues to closely monitor the evolving coronavirus (COVID-19) outbreak. The health and safety of students, faculty and staff is the highest priority and PBSC officials are working closely with local, state and federal agencies to share the most updated information. For additional updates please visit our Coronavirus (COVID-19) update website.

College Remains Virtually Open

The College remains open virtually and will continue to provide its services to students remotely through the end of the semester.

Campuses are available with restricted access and the College will adhere to the latest guidelines from the Centers for Disease Control and Prevention (CDC). The College is also following social distancing protocols and will continue to do so as they are updated.

Faculty and Staff are Transitioning to Remote Work Conditions

Faculty and staff have been advised to prepare to work remotely by providing plans to their supervisors and working with IT for technology needs in order to provide the College’s full slate of services without having to visit campus. Once remote work plans have been approved by their supervisor, faculty and staff can begin working remotely. The College is preparing to have as many faculty and staff working remotely by Monday, March 23. Exceptions are anticipated and will be addressed on an individual basis. For those individuals who still need access to College facilities, the campuses will remain open, with limited access, but will adhere stringently to the CDC’s guidelines for social distancing and health protocols.

Student Preparation for Remote Instruction

Since the decision was made to transition to remote instruction (with special considerations for certain programs yet to be determined), faculty and staff have been in contact with their students to assess their needs and prepare them to resume their course work. The College remains diligent in continuing the academic progress of its students.

No Confirmed Cases of Coronavirus at PBSC

At this time, the College does not have any confirmed reports of students, faculty or staff who have been diagnosed with the coronavirus (COVID-19). The College continues to work closely with the Florida Department of Health to ensure the safety and health of all individuals in the PBSC community.

Spring Development Day Converted to a Day of Instruction

Due to the week of suspended class instruction, Spring Development Day has been converted to a day of instruction. 

Dear Panther Family,

As the College continues its preparation for remote instruction and remote work conditions, here is an update on certain services and hours of operation for the remainder of this week.

The safety and health of the Palm Beach County community is a foremost concern for Palm Beach State College.

REMINDERS

  • Saturday, March 14 to Sunday, March 22: Classes suspended
  • All events on campus including Athletics and Theater shows have been canceled until further notice.
  • All Music Department performances throughout March and April have been canceled. 

 

PANTHER’S PANTRY

The Panther’s Pantry will remain open and continue its services to assist our entire community with their needs. The Panther’s Pantry will have pre-bagged packages of goods available for pickup. Please contact the Panther‘s Pantry at 561-868-3980 or visit their website for more information.

STUDENT SUPPORT SERVICES

Effective Wednesday March 18, all academic and student service locations will be closed to students as we prepare to assist students during remote instruction. Advisors for admissions, registration, financial aid and all other services are still available via the Palm Beach State College Call Center at 561-868-3350 , 561-967-7222 or toll free at 866-576-7222.


DINING SERVICES

Please be advised that effective Wednesday, March 18, all dining facilities on all campuses, including Dunkin’ locations, will be closed until further notice.

After Tuesday, if you are coming to campus for work, use of services or other appointments, please plan accordingly.

BOOKSTORES

Please be advised that effective Wednesday, March 18, all bookstore locations on all campuses, will be closed until further notice.

LIBRARIES, STUDENT LEARNING CENTERS & COMPUTER LABS

Libraries, Student Learning Centers (SLC) and Computer Labs will be closed during this class suspension period in order to prepare these areas for virtual tutoring and computer access for the beginning of remote instruction which starts Monday, March 23.

Saturday, March 14 to Sunday, March 22: Classes suspended

The College is monitoring student centers and services daily to provide updated hours of operation based on need.

  • Bookstore
    • Open daily from 9 a.m. to 4 p.m. until further notice.
  • Counseling Services – effective immediately these services will be provided virtually,
  • Advising Services 
    • Open daily from 8 a.m. to 5 p.m. Monday to Friday for week ending 3/20
    • students should contact their assigned advisor directly by phone or email for continued assistance during this time frame.
  • Financial Aid Services
    • contact the College’s call center at 561-868-3350
    • or toll free at 866-576-7222 regarding your financial aid situation.
  • Student Activities
    • All events on campus including Athletics have been canceled

Faculty and Staff

Effective Monday, March 16, staff and faculty will transition to remote work with some exceptions.

The transition to remote work, remote instruction, and limiting the number of people on campuses is part of the College's continuing effort to actively monitor information and updates from our federal, state and local health officials and provide the safest work environment while allowing for course instruction to continue.

Employees who are required to be physically present at work will coordinate with their immediate supervisors on plans that ensure a safe working environment during this time.

Staff and faculty will work directly with their supervisors to develop remote work plans and to work with IT services in order to have the most effective remote work environment developed.

The College’s eLearning team has begun to work with faculty members to provide assistance in this transition. The College will remain open to provide certain academic and students services available to students who require them.

Students

Saturday, March 14 to Sunday, March 22: Classes suspended

All course instruction, including courses currently being offered online, will be suspended for students effective Saturday, March 14 through Sunday, March 22, for the College to make the necessary preparations to provide remote instruction beginning on Monday, March 23.

Based on the latest developments of the COVID-19 outbreak in Florida and in particular Palm Beach County, Palm Beach State College will transition its spring courses to remote instruction. Staff and faculty will continue to report to their regular work location to ensure the continuation of services to students throughout the entirety of the spring semester. The College is not closing.

Faculty and Staff

All staff and faculty will continue to report to campus so we can ready for the transition. The College will remain operational and all staff and faculty will report to work as scheduled.

As this situation continues to develop, we want to thank you for your continued support and diligence through this very difficult time.

For additional information, continue to check our dedicated website, monitor our social media accounts and check your college email.

Dear Panther family,

Palm Beach State College continues to actively monitor information and updates about the Coronavirus (COVID-19) from the Centers for Disease Control and Prevention, the Florida Department of Health and other entities with the health and safety of our students, faculty and staff as our top priority.


Academic continuity

We are aware that FAU is closing its campuses to students for two weeks effective Monday, March 16. PBSC, in consultation and alignment with the other 27 colleges in the Florida College System, will remain open and in operation. We are currently preparing plans and operations to convert classes to remote or online instruction if necessary. The administration will work with faculty and students to ensure that they have the needed resources to make the move online.


Self-quarantine

As noted in a previous communication, PBSC requires all employees and students to proactively self-quarantine and avoid contact with others for 14 days if they have traveled to impacted Level 2 and Level 3 countries (China, Iran, Italy, South Korea and Japan) and are showing signs of illness. In addition, the Florida Department of Health is now recommending that anyone who has returned from any international travel or cruise within the last 14 days and has a fever or shortness of breath should call their health care provider or county health department.

If you choose to self-quarantine, please notify your supervisor or student dean immediately.


Hand sanitizing stations

We are adding signage to help students and employees better identify hand-sanitizing stations on campus, as well as encouraging students, faculty and staff to continue to practice recommended safety tips from the Centers for Disease Control and Prevention and the Florida Department of Health, which include often washing hands with soap and water for 20 seconds.


Student and employee travel

The College has suspended all College-related international and out-of-state travel indefinitely.

In addition to email, updates are being posted on the College website banner.  We will continue to keep you updated.

Other important links include the Centers for Disease Control and Prevention and the Florida Department of Health.

Palm Beach State College continues to closely monitor the evolving coronavirus (COVID-19) outbreak. The safety and health of the PBSC community is a foremost concern for the College. The College will continue to monitor the situation and communicate with health agencies in order to determine if any further action is necessary.

CAMPUS PREPAREDNESS

During Spring Break, the Palm Beach State College Facilities Department has implemented heightened measures to ensure the cleanliness of the campus upon our return. The facilities team and custodial services department are following best practices in cleaning procedures, deep cleaning high traffic areas, adequately stocking and maintaining sanitizing dispensers and installing additional guidance posters with safety information. The College will also increase the amount of sanitizing dispensers on campus. Facilities will continue this action plan upon return from Spring Break as well.

PROACTIVE SELF-QUARANTINE

Following guidance from Governor Ron DeSantis and State Surgeon General Dr. Scott Rivkees, PBSC requires all students, faculty, staff who have traveled to impacted Level 2 & 3 countries (China, Iran, Italy, South Korea and Japan) within the past two weeks, to self-quarantine at home and avoid contact with others for 14 days. 

Any students who have traveled to these impacted countries can direct questions or academic concerns to their specific campus student deans who will work with faculty to assist you in the case that you experience any difficulty in completing coursework or attending classes. Your success is extremely important to us.

For any faculty and staff that have travelled to these impacted countries, please contact your immediate supervisor for any questions and concerns.

TRAVEL PRECAUTION

PBSC has suspended all College-related travel to countries issued a Level 2 or 3 warning and will continue to follow travel guidelines as provided by the Centers for Disease Control (CDC). For those concerned with international travel precautions, please visit the CDC’s website for complete information: https://www.cdc.gov/coronavirus/2019-ncov/travelers/index.html

HEALTH PRECAUTION

If you are experiencing flu-like symptoms (fever, cough, shortness of breath), see your health care provider immediately.

Call ahead to a healthcare professional if you develop a fever and symptoms of respiratory illness, such as cough or difficulty breathing, and have been in close contact with a person known to have COVID-19 or if you live in or have recently traveled to an area with ongoing spread. Tell your healthcare professional about your recent travel or contact. Your healthcare professional will work with the public health department and CDC to determine if you need to be tested for COVID-19.

Anyone with a confirmed or suspected diagnosis of coronavirus will be guided by the treating physician and the Florida Department of Health on steps for treatment.

Once again, for students experiencing symptoms, please contact your campus student dean for any questions or academic concerns. Faculty and staff, please contact your immediate supervisor with any concerns as well.

PREVENTION

Aside from the additional activities the facilities team will be undertaking to protect our campuses, the College suggests following these steps to protect yourself and those around you:

  • Avoid close contact with people who are sick.
  • Avoid touching your eyes, nose, and mouth.
  • Stay home when you are sick.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
  • Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.
  • Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing.
  • If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% alcohol. Always wash hands with soap and water if hands are visibly dirty.

HELPFUL LINKS

Palm Beach State College is collaborating closely with the Florida Department of Health in Palm Beach County (FDOH) to monitor the current outbreak of the coronavirus COVID-19 worldwide. The Florida Department of Health, in coordination with the Centers for Disease Control and Prevention (CDC), is actively working to ensure that accurate and up-to-date information is provided to local partners, including Palm Beach State College.

Thus far, no cases have been reported in Florida. However, the College is prepared to proceed with emergency operations protocol to assist and support students, faculty and staff should the virus impact our community in any way.

The safety and health of the PBSC community is a foremost concern for the College.

The College will continue to monitor the situation and communicate with health agencies in order to determine if any further action is necessary. For more information, including links to FDOH resources, please visit: http://www.floridahealth.gov/diseases-and-conditions/COVID-19/index.html

WHAT YOU CAN DO

Below are actions that help prevent the spread of respiratory viruses:

• Avoid close contact with people who are sick.
• Avoid touching your eyes, nose, and mouth.
• Stay home when you are sick.
• Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
• Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.
• Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing.
• If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% alcohol. Always wash hands with soap and water if hands are visibly dirty.

TRAVEL PRECAUTIONS

For those concerned with international travel precautions, please visit the CDC’s website for complete information: https://www.cdc.gov/coronavirus/2019-ncov/travelers/index.html

For any updates, please continue to visit our website, monitor our social media accounts and check your college email.

 


COVID-19 Frequently Asked Questions (FAQs)


COVID-19 FAQs

What is COVID-19?

COVID-19 is caused by a previously unrecognized coronavirus, called COVID-19.For more information about COVID-19 please visit:
https://www.cdc.gov/coronavirus/2019-ncov/index.html
https://www.who.int/western pacific/emergencies/novel-coronavirus

What are the symptoms and signs of COVID-19?

Symptoms may appear 2-14 days after exposure. Patients with confirmed COVID-19 infection have reportedly had mild to severe respiratory illness with symptoms of:

 

How can I protect myself and my students from COVID-19?

There are some common-sense precautions that you can take that apply to many infectious diseases.

The most important precaution is frequent hand washing with soap and water and the use of 60% alcohol-based hand sanitizer.

Avoid touching your eyes, nose, and mouth with unclean hands.

Encourage people around you to cover their nose and mouth with a tissue when coughing or sneezing.

Helpful prevention and treatment guidelines can be found on the CDC’s website: Prevention and Treatment and Guidelines for Hand Hygiene

What resources are available to find the most up to date information on the coronavirus (COVID-19) outbreak?

How is the virus spread?

This virus most likely originally emerged from an animal source and now appears to be spreading from person-to-person. Currently, COVID-19 seems to be spreading easily and sustainably in the community (“community spread”) in some affected geographic areas. Community spread means people have been infected with the virus in an area, including some who are not sure how or where they became infected.

How can I protect myself?

While there is no vaccine for COVID-19, basic principles apply that can keep you healthy just like with the flu

  • Avoid close contact with people who are sick.
  • Avoid touching your eyes, nose, and mouth.
  • Stay home when you are sick.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
  • Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.
  • Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing.
  • If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% alcohol. Always wash hands with soap and water if hands are visibly dirty.
  • The Centers for Disease Control and Prevention has more details on its website.

 

 


Non PBSC Resources


Below are links that may be useful to you at this time.

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