Follett Access

Starting classes doesn’t have to be stressful! Palm Beach State has created a simple and convenient way to ensure you are ready for class on day one.

We’ve partnered with our bookstore partner, Follett, to bring you Follett Access, which connects students to all of the required learning materials before class even begins so you’ll be ready to learn and prepared to succeed.

Through Follett Access, the price of required digital learning materials for a select group of classes will be charged with your tuition. The College will do all the heavy lifting of pulling together your digital course materials for these classes. While you will notice the additional charge, you can see a course materials cost savings of as much as 50% when compared to the national retail costs for the same digital products.

There are no extra steps to complete. You’ll be automatically enrolled in Follett Access when you register for participating classes.

Please note that a small selection of participating classes also have additional recommended and/or required materials that are not included with the Follett Access program and will need to be purchased separately.

To see if your class is participating, you can check the class notes when viewing courses on Workday. You can also search by the Follett Access Flag in the course search. Also, if you register for one of the Follett Access classes, you will receive an email outlining the program. Check back soon for a list of Summer courses that will be using Follett Access.

What are students and faculty saying?

During a Fall 2020 pilot of this program:
- 89% of students favored Follett Access classes vs. having to obtain materials on their own
- 79% of students would be likely/very likely to sign up for another Follett Access class
- 83% of faculty said that the first day was more productive

If you do not want to participate in the Follett Access program, you may opt out through the Follett Opt Out Portal that was linked in the email you will receive from Follett (estimated to be sent prior to the start of the semester). You will need to use your PBSC email address for the opt-out process. You can also click here to be connected to the Follett Opt Out Portal.

If you have any questions, please email benderj@palmbeachstate.edu.

How do I know if my class is part of Follett Access?

You can identify the participating classes through the advanced search function in the online course search or there will also be a class note that reads: “This class is part of the Follett Access program and has the digital course materials added to the fees for this section and becomes part of your tuition cost."

Also, if you register for one of the classes participating in Follett Access, you will receive additional emails outlining the program. Check back here for a list of Summer Follett Access classes - coming soon.

How do I get my materials for class?

At this time, all products are digital and there are not any paper-based products. There are 3 methods of obtaining your course materials, Bypass (directly through Canvas) or through Redshelf. If you are unsure of which delivery method is associated with your course, you can view this document to verify. To see instructions by access method, click on the method below:

How do I pay for my class materials?

One of the benefits of the Follett Access program is that the costs associated with the Follett Access materials are attached directly to the class charges. If you are using financial aid, and you have adequate aid, the costs of Follett Access materials will be covered when your tuition and fees are covered. If you are self-paying when you pay for your class you will also be paying for your Follett Access materials.

What does the charge look like on my Workday account?

After your successful enrollment, you will see your tuition and fee charges on your account, along with an additional Follett Access charge for your course materials, which will appear as a separate line item charge.

What happens if I drop a class?

Because Follett Access course materials charges are connected to the class, when you drop the class (prior to the end of the add/drop period for the session) the course materials chargers will be automatically dropped. There is no additional action required on your part once you have dropped the class.

What happens if I decide to opt out?

If you do not wish to participate in Follett Access, you must opt out for each of your participating courses via the link provided in the email you will receive. After completing this process, the charges for the digital materials will be removed. It is important to understand you will be responsible for securing the appropriate course materials for the class(es) either through the PBSC bookstores or some other source. If you are unsure of what materials you need to purchase, please review the FAQ, “If I choose to opt out, what course materials will I need to purchase?” for a complete list of required materials.

Although you will not immediately lose access to your course materials when you opt out, they will soon become unavailable so it is important to secure the course materials as soon as possible after your decision to opt out of the program.

Once you complete the opt-out process, it could take several days for those charges to be removed from your account. Typically, charges are removed from your account approximately one week following the drop/add period. For a schedule outlining the dates the College will process Opt Out forms and remove the associated fees, please review the FAQ, "How quickly will the fee be removed from my account after I opt out?"

How do I opt out?

If you are registered for one or more Follett Access classes and you do not wish to participate in the program, you may opt out by completing the online form that you will receive via your PBSC Email. You can also click here to be linked to the opt out page. Please note that the opt out portal will be launched approximately 5 weeks prior to the start of the term and closes the day after the drop/add period for the term. Click here for detailed instructions on how to opt out.

The associated cost of course materials will be removed from your account for the Follett Access classes that you are registered in for the upcoming term approximately one week after the end of drop/add. It is important to understand you will be responsible for securing the appropriate course materials either through the PBSC bookstores or some other source.

If I choose to opt out, what course materials will I need to purchase?

If you opt out of Follett Access, you will be responsible for purchasing the course materials for your class(es). You can find the required materials by clicking on the bookstore link in the course section description in your Workday account.

How quickly will the fee be removed from my account after I opt out?

Fees will be removed from accounts for students who have elected to opt out prior to the end of the drop/add period for the academic period for the course. The fee will be removed approximately one week following the end of the drop/add period. The add/drop schedule can be found here.

What is the deadline to opt out?

The deadlines for opting out of the Follett Access program and associated classes are as follows:

Summer Term 2024

Full Session - May 22, 2024, 7 p.m.
Express A - May 17, 2024, 7 p.m.
Express B – June 29, 2024, 7 p.m.

Can I opt back in? How?

Yes. You can opt back in to the Follett Access program by completing the online form within the Follett Access student portal. You should use the link sent to you in the informational email from Follett or you can click here to go to the opt-out portal and check the box for opt back in to participate in Follett Access program for that particular class. Be sure to save your selection prior to exiting the form. Please click here for detailed instructions on how to opt back in.

The deadlines for opting back in to the Follett Access program are as follows:

Summer Term 2024

Full Session - May 22, 2024, 7 p.m.
Express A - May 17, 2024, 7 p.m.
Express B – June 29, 2024, 7 p.m.

With questions, email benderj@palmbeachstate.edu

I missed the deadline to opt out. Can I get a refund?

It is important to understand that if you desire to opt out of the Follett Access program, you must complete the online form by the deadline noted above in the answer to “What is the deadline to opt out?”. After the noted deadline, you are officially participating in the Follett Access program and will be responsible for paying the appropriate course materials charges.

How much do class materials cost through Follett Access?

You can find the pricing for class materials by viewing the notes on the specific course. Check back here for a full list of summer Follett Access courses and the related charge. Review your schedule, select the class and the materials information will be linked from there.

Will Veteran's Ch. 31 or Ch. 33 be covered for the Follett Access Program?

Starting with Spring 2024, Ch. 31 and Ch. 33 Veteran Students WILL NOT be opted out of the Follett Access program. You can chose to opt out through the opt out process if you choose to do so.

Are Dual Enrollment Students included in Follett Access?

Dual Enrollment students will automatically be opted out of the program. Students will have approximately 2 weeks complimentary access (depending on the publisher) and will then need to obtain the materials or access code using normal processes. Public School dual enrollment students should see their counselor for a voucher to take to Booksmart. Home School and Private School dual enrollment students can click here for information on how to obtain their course materials.

Faculty Opt In

Faculty who want to be a part of the Follett Access program should notify their Department Chair. The Department Chair will report this information to their Associate Dean prior to the textbook adoption deadline. Faculty may also reach out to Jessica Bender for more information. Faculty who have already opted in will remain opted in for future semesters unless they notify Auxiliary Services of a desire to opt out.

The deadline to opt in for Fall courses is April 30, 2024