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Student Account Services

Student Account Services is responsible for the Cashier’s Office and Student Account Services. The Department is responsible for the collection of money, student account billing, Financial Aid Refund Disbursements, Student Payable Refund, and Collections. Student Account Services performs its responsibilities within federal, state, and college guidelines, policies, and procedures. The Department establishes and maintains proper internal controls and participates in program reviews and audits.

  • Cashier's Office -  The Cashier’s Office is the centralized location and point of collection for all college deposits. The primary function of this office is to provide accurate receipting, depositing, and recording of college monies.  

    Services provided by the cashier’s office include receipting of deposits from various campus departments. On-line services are available for the students’ convenience where they can view the status of their account and make a payment by visiting e-Market or Workday.

  • Student Billing - Student Billing is responsible for the billing and collection of tuition and fees and other obligations due to the college. Our area of responsibility includes Florida Prepaid Account Billing, Student Sponsor Billing, Nelnet Tuition Payment Plan, and Collections. By administering the Florida Prepaid Account Billing, we will automatically bill your Florida Prepaid account for any student enrolled academic period. We accept authorizations, vouchers, and purchase orders for students who are sponsored by an organization or other third-party agency. Student’s sponsored must quality under the terms set forth under the Third-Party Billing letter. 

  • Tuition and Billing Services - Palm Beach State College’s Office of Student Account Services works closely with the Financial Aid Office. Student Account Services is primarily responsible for mailing all refund checks as well as transferring refunds to various financial institutions if a student has opted for direct deposit.   

  • Accounts Receivable/Third Party Billing - Accounts Receivable coordinates tuition and fee charges with third party agencies on behalf of students whose fees are sponsored by a corporation, non-profit agency, military agency, or governmental agency.

  • Tuition Payment Plan  - Students now have the option to pay for their college education in affordable, interest-free installments using the Tuition Payment Plan, administered by Nelnet Business Solutions. To enroll, login to Workday Student, select Finances, and Tuition Payment Plan under Links.  

  • Collections Area - Student Account Services is responsible for collecting past due student account receivables.


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Contact Us

Student Account Services / Accounts Receivable Billing

Name Title Phone Number Email MS#
Tiffany Navarro Accounts Receivable Specialist (LW) 561-868-3085 11
Erin Jordan Director, Student Account Srvs (LW) 561-868-3575 11.5
Kelley Karbal Accounts Receivable Supervisor (LW) 561-868-3610 11
Louise Miller Accountant II (LW) 561-868-3192 11.5
Roselia Montiel Ajete Accounting Associate III (LW) 561-868-3075  11
Monuar Khan Revenue and Student Accounts Analyst (LW) 561-868-4054 59
Moises Pena Student Account Srvs Manager (LW) 561-868-3871 11.5
vacant Student Account Srvs Rep (LW) 561-868-3089  11
Jay Garcia Student Account Srvs Rep (LW) 561-868-3087 11
Isabelle Sterlin-Dalla Pola Student Account Srvs Rep (BR) 561-862-4611 44
Arkesha Pate Student Account Srvs Rep (BG) 561-993-1132 43
Arkesha Pate Student Account Srvs Rep (Lox) 561-790-9018 64
Carlos Padilla Student Account Srvs Rep (PBG) 561-207-5611 45

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